Alliances Manager

Company Description

Benefit Harbor is a leading provider of benefits administration technology and compliance solutions, trusted by employers across the United States for over 25 years. Using proprietary, purpose-built technology, the company simplifies complex benefits environments by streamlining enrollment, eligibility management, carrier data exchange, and regulatory compliance. Benefit Harbor primarily serves midsize to large enterprises, helping HR teams reduce administrative workload and ensure ACA compliance. With strong integrations to insurance carriers and a focus on modernizing benefits operations, the company enhances the experience for both administrators and employees. Team members collaborate in a technology-driven, client-focused environment that values accuracy, reliability, and service excellence.

Job Title: Alliances Manager

Location: Remote (Preferred: U.S.)

Reports To: Head of Sales

Position Summary

Benefit Harbor is seeking a highly organized, relationship-driven Alliances Manager to serve as the central point of coordination between Benefit Harbor, Workday, and our broader ecosystem of implementation partners, consulting firms, carriers, and technology partners.

This role is part relationship manager, part marketing coordinator, part project manager, and part communications leader. The ideal candidate excels at building strong professional relationships, coordinating cross-functional initiatives, organizing partner programs and events, and ensuring all stakeholders remain informed, engaged, and aligned.

The Alliances Manager will play a critical role in helping expand partner engagement, improve communication across the ecosystem, support joint go-to-market initiatives, and ensure Benefit Harbor is viewed as a trusted and strategic partner.

Key Responsibilities

Partner Relationship Management

Serve as a primary point of contact for strategic alliance relationships.

Maintain regular communication with Workday alliance leaders, partner managers, implementation firms, and ecosystem partners.

Coordinate recurring business reviews and partner check-ins.

Track relationship health, engagement levels, opportunities, risks, and action items.

Ensure follow-through on commitments made between organizations.

Partner Communications

Develop and manage partner communications programs.

Create and distribute:

Monthly partner newsletters

Quarterly business updates

Program announcements

Product release communications

Enablement updates

Maintain partner contact databases and communication calendars.

Ensure consistent messaging across all partner channels.

Marketing & Go-To-Market Coordination

Coordinate joint marketing initiatives with Workday and ecosystem partners.

Assist with:

Webinar planning

Campaign execution

Customer success stories

Partner spotlight programs

Social media promotion

Work closely with sales and marketing teams to maximize partner engagement.

Event Planning & Execution

Organize and coordinate:

Partner summits

Workday events

User groups

Executive dinners

Regional partner meetings

Virtual events and webinars

Manage logistics including:

Invitations

Registration

Agendas

Venue coordination

Vendor management

Follow-up communications

Program & Operations Management

Maintain alliance calendars and activity plans.

Track partner-generated opportunities and engagement activities.

Coordinate internal follow-up across sales, marketing, product, customer success, and leadership teams.

Document meeting notes, decisions, commitments, and action plans.

Prepare executive summaries and alliance status reports.

Internal Coordination

Serve as the central coordinator between:

Sales

Marketing

Customer Success

Product

Executive Leadership

Ensure alliance activities are aligned with company objectives.

Help prioritize and drive completion of partner-related initiatives.

Qualifications

Required

3–7 years of experience in:

Partner management

Alliance management

Marketing coordination

Business development

Program management

Exceptional organizational and project management skills.

Strong written and verbal communication abilities.

Ability to manage multiple initiatives simultaneously.

Comfortable interacting with executives and senior leaders.

Experience coordinating events and managing logistics.

Strong proficiency with:

Microsoft Office

Google Workspace

CRM platforms (Salesforce preferred)

Marketing automation tools

Virtual event platforms

Preferred

Experience working within the Workday ecosystem.

Experience supporting SaaS partnerships.

Familiarity with employee benefits, HR technology, payroll, or insurance industries.

Experience coordinating partner marketing programs.

Success Metrics

The successful candidate will be measured on:

Partner engagement levels

Partner satisfaction and relationship health

Completion of alliance initiatives

Partner event attendance and success

Communication cadence and quality

Joint marketing program execution

Ecosystem growth and activation

Internal stakeholder satisfaction

Characteristics of the Ideal Candidate

Highly organized and detail-oriented

Naturally relationship-focused

Strong communicator

Self-starter who requires minimal supervision

Comfortable working with executives

Able to balance strategic thinking with hands-on execution

Positive, professional, and collaborative

Thrives in a fast-growing environment