Agency Sales Manager – Strategic Travel Industry Partnership Development Professional

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Join arenaflex: Where Passion for Travel Meets Professional Excellence

Are you ready to be part of a dynamic team that's transforming the way businesses experience travel? At arenaflex, we believe that every journey should be exceptional, and we're looking for a strategic thinker and relationship builder to help us achieve that vision. As an Agency Sales Manager, you'll play a pivotal role in driving revenue growth and building lasting partnerships with travel management organizations across the country.

At arenaflex, we don't just move people from point A to point B—we create experiences that matter. Our corporate teams work tirelessly to develop strategies and operational frameworks that ensure our organization thrives. Whether you bring expertise in accounting, HR, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests inspires us to achieve excellence every single day. If you share our enthusiasm for creating a travel experience that people love, we want to hear from you.

Position Overview: Agency Sales Manager

The Agency Sales Manager serves as the authoritative expert for corporate travel management organizations at arenaflex. This is a strategic individual contributor role that exercises significant judgment to make decisions that drive consistent revenue growth. You'll leverage your deep understanding of our network and corporate client relationships to identify opportunities, negotiate agreements, and expand our market presence.

This position offers an exciting opportunity to work with some of the largest travel management companies in the industry while representing one of the most respected names in travel. You'll be responsible for developing and maintaining strategic business relationships that create mutually beneficial outcomes for both arenaflex and our agency partners.

Key Responsibilities

As an Agency Sales Manager at arenaflex, you will be entrusted with a diverse set of responsibilities that require both strategic thinking and tactical execution:

• Strategic Agency Partnership Leadership: Serve as the primary authority and subject matter expert for Travel Management Company (TMC) business relationships at arenaflex, acting as the go-to resource for all agency-related inquiries and strategic initiatives.
• Business Development & Relationship Building: Construct and nurture strategic business partnerships with TMC accounts, focusing on creating valuable business travel learning experiences that position arenaflex as the preferred airline partner.
• Independent Negotiation & Decision Making: With minimal direction from leadership, exercise considerable judgment to manage pricing, cost analysis, and negotiations of all TMC agreements with the intent of securing the highest market share and yield possible in individual commercial markets.
• Contract Development & Legal Compliance: Partner with legal and risk management teams to develop contract-official arrangements that protect arenaflex interests while maintaining competitive advantage in the marketplace.
• Performance Analysis & Optimization: Analyze revenue, discounts, and contract performance to ensure target compliance and profitability across all agency partnerships.
• Collaborative Marketing Initiatives: Develop marketing-related promotions to help drive sales efforts, working closely with marketing and business loyalty teams to create compelling offers that attract and retain corporate clients.
• TMC Account Management: Manage the establishment of TMC organization accounts through sales calls, negotiation arrangements, and coordination with pricing teams to ensure competitive positioning.
• Revenue Growth Strategy: Plan business growth and lead development of other organization accounts through collaboration with revenue management teams to ensure exceptional filings are submitted appropriately and drive expected revenue per the specifics of each agreement.
• Market Intelligence & Analysis: Monitor reporting and statistics to identify trends and develop strategies to ensure arenaflex is positioned appropriately in the market relative to competitors.
• Financial Performance Monitoring: Monitor revenue, commissions, and contract performance to ensure maximum revenue and share objectives are achieved, consistently exceeding targets.
• Resource Optimization: Effectively manage and negotiate time and resources, maximizing revenue opportunities at the most cost-effective rate for arenaflex.
• Regional Sales Execution: Prepare and execute regional sales plans according to corporate sales targets, ensuring arenaflex is strategically positioned among competitors and leveraging our market position effectively.

Required Qualifications & Experience

To succeed in this role, candidates must possess the following qualifications:

• Professional Experience: A minimum of 2 years of experience in external sales, with a focus on the retail service environment or a related area. This experience should demonstrate your ability to build relationships, close deals, and drive revenue growth.
• Educational Background: A Bachelor's degree from an accredited institution is required. Alternatively, candidates with two additional years of relevant training or experience may be considered in lieu of a degree.
• Technical Proficiency: Strong capability with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Advanced Excel skills are particularly valuable for this role given the analytical nature of the responsibilities.
• High School Credential: High school diploma or equivalent is required.
• Work Authorization: Must be authorized to work in the United States.

Preferred Qualifications & Skills

While not required, the following qualifications and skills will significantly enhance your candidacy:

• Industry Experience: Previous experience in the airline or travel industry is highly desirable. Understanding the unique dynamics of the travel sector will help you hit the ground running and contribute immediately to our team's success.
• Industry Tools Proficiency: Prior exposure to and use of travel industry data reporting sources such as MIDT (Marketing Information Data Tapes) and CRT (Central Reservation System) or similar platforms is advantageous.
• CRM Expertise: Strong capability with CRM tools, particularly Salesforce, will be beneficial for managing client relationships and tracking sales activities.
• Communication Excellence: Excellent interpersonal and communication skills, with the ability to drive results to the greatest advantage of the organization. You must be comfortable presenting to executive-level stakeholders and negotiating complex agreements.
• Cross-Functional Collaboration: Ability to establish cross-functional, collaborative relationships with different teams and workgroups across the organization.
• Organizational Agility: Strong organizational and time management skills, with the ability to adapt to conflicts caused by competing priorities and tight deadlines.

Essential Competencies for Success

At arenaflex, we look for candidates who demonstrate the following core competencies:

• Strategic Thinking: The ability to see the big picture while managing intricate details that drive business outcomes.


• Results Orientation: A proven track record of meeting and exceeding targets in a competitive environment.


• Relationship Building: Natural ability to connect with clients, partners, and internal stakeholders to create long-lasting professional relationships.


• Analytical Skills: Comfortable working with data to identify trends, opportunities, and areas for improvement.


• Adaptability: Ability to thrive in a fast-paced, dynamic environment with evolving priorities.


• Integrity: Commitment to ethical business practices and transparent communication.

Career Growth & Development Opportunities

At arenaflex, we invest in the growth and development of our team members. As an Agency Sales Manager, you'll have access to numerous opportunities for professional advancement:

• Leadership Pathways: Demonstrated success in this role can lead to expanded responsibilities, team leadership positions, or advancement into senior sales management roles.
• Industry Expertise Development: You'll gain deep expertise in the corporate travel industry, positioning yourself as a sought-after professional in this competitive field.
• Skill Enhancement: We provide ongoing training and development opportunities to help you sharpen your skills in negotiation, relationship management, and strategic planning.
• Cross-Functional Exposure: Working with various departments including legal, marketing, revenue management, and finance will broaden your understanding of the airline business.
• Networking Opportunities: You'll build relationships with industry leaders, travel management companies, and corporate clients, expanding your professional network significantly.

Work Environment & Company Culture

At arenaflex, we pride ourselves on fostering a collaborative, inclusive, and innovative work environment. Our culture is built on several core principles:

• Safety First: We maintain the highest safety standards in everything we do, ensuring the well-being of our employees, guests, and communities.
• Customer Obsession: Our guests are at the heart of every decision we make. We strive to exceed expectations and create memorable experiences.
• Integrity & Ethics: We conduct business with honesty, transparency, and respect for all stakeholders.
• Innovation: We embrace change and continuously seek better ways to serve our guests and partners.
• Teamwork: We believe that collaborative teams achieve extraordinary results. Cross-functional cooperation is encouraged and celebrated.
• Diversity & Inclusion: We welcome diverse perspectives and create an environment where everyone feels valued and respected.

This position is based in our San Francisco office, offering the opportunity to work in one of the most vibrant cities in the country. The role combines office-based collaboration with external client meetings and industry engagement.

Compensation & Benefits

arenaflex offers a competitive compensation package that reflects the importance of this role and the value we place on attracting top talent:

• Competitive Hourly Rate: $26 per hour, with opportunities for performance-based increases.
• Comprehensive Health Benefits: Medical, dental, and vision coverage for employees and their families.
• Retirement Savings: 401(k) plan with company matching contributions.
• Paid Time Off: Generous vacation, sick leave, and personal days.
• Professional Development: Access to training programs, conferences, and educational reimbursement.
• Travel Privileges: Enjoy travel benefits for you and your immediate family on arenaflex flights.
• Employee Assistance Program: Support for personal and professional challenges.
• Wellness Programs: Resources and incentives for maintaining a healthy lifestyle.

Join the arenaflex Team Today

If you're ready to take the next step in your career and make a meaningful impact in the travel industry, we encourage you to apply for this exciting opportunity. At arenaflex, you'll find more than just a job—you'll find a career where your skills are valued, your growth is supported, and your contributions make a real difference.

We're looking for a professional who thrives in a dynamic environment, enjoys building relationships, and is passionate about delivering exceptional results. If that sounds like you, we invite you to bring your talents to arenaflex and help us continue to create an airline that people truly love.

Ready to apply? Submit your application today and join our team of dedicated professionals who are committed to excellence in the travel industry. We look forward to learning how your skills and experience can contribute to the continued success of arenaflex.

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.