Administrator I Pharmacy Support

Ahold Delhaize USA, a division of a global food retailer, is seeking an Administrator I for Pharmacy Support. This role is responsible for providing level 1 support for pharmacy applications, addressing workflow issues, and assisting with system errors and inquiries related to pharmacy operations.

Responsibilities

• Serve as Level 1 support for pharmacy applications, including ticket creation, accurate escalation, and efficient incident resolution
• Address workflow processing issues and assist with resolving system errors
• Troubleshoot communication issues between the pharmacy system and pharmacy hardware
• Provide support for third-party processing inquiries and issue research
• Assist with drug file inquiries and maintenance
• Perform other duties as assigned to support pharmacy operations
• Additional job duties may be assigned as needed to meet the needs of the business and support our Values

Skills

• High School or GED
• 1-3 years' pharmacy experience
• Customer Service experience
• Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment

Company Overview