Account Manager, P&C Lines Insurance (Tech and Life Sciences Div)

Location: Remote, Eastern Standard Time Zone.

Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

JOB OVERVIEW:

We are seeking a highly motivated and detail-oriented Property & Casualty Client Account Manager to join our Life Science & Technology insurance brokerage practice. This role will be responsible for delivering exceptional day-to-day service to a portfolio of middle market clients in the life sciences and technology sectors.

The ideal candidate brings strong technical P&C expertise, a client-first mindset, and the ability to operate in a fast-paced, entrepreneurial environment. This individual will partner closely with producers and internal service team members to ensure seamless account management, retention, and growth.

Key Responsibilities

Client Service & Relationship Management

Serve as the primary service contact for assigned client accounts

Build and maintain strong client relationships through proactive communication and responsiveness

Coordinate and deliver day-to-day service needs, including policy inquiries, endorsements, certificates, and coverage questions

Assist clients with risk management strategies tailored to life sciences and technology exposures

Account Management & Renewals

Lead the renewal process in collaboration with producers, including marketing, submission preparation, and carrier negotiations

Review policies for accuracy, coverage adequacy, and compliance with client needs

Prepare renewal proposals and client presentations

Identify coverage gaps and recommend appropriate solutions

Carrier & Market Interaction

Maintain strong relationships with insurance carriers and underwriting partners

Negotiate coverage terms, pricing, and program structures on behalf of clients

Stay informed of market conditions, emerging risks, and carrier appetite

Operational Execution

Manage policy documentation, certificates, and endorsements with attention to accuracy and timeliness

Ensure data integrity within agency management systems

Support internal reporting, compliance, and workflow processes

Collaborate with producers and other team members to drive efficiency and best practices

Team Collaboration

Work closely with producers (4) and account management team (5+) to support client retention and growth

Contribute to a collaborative, team-oriented culture within a boutique environment

Mentor junior staff as needed

Qualifications

Experience

5+ years of experience in Property & Casualty insurance brokerage or agency account management

Experience servicing middle market accounts, ideally within life sciences and/or technology sectors

Strong understanding of key coverages including:

General Liability

Property

Cyber Liability

Professional / E&O

D&O / EPLI / Fiduciary

Umbrella / Excess

Licenses & Education

Active Property & Casualty license required

Bachelor's degree preferred

Skills & Competencies

Strong client service orientation and communication skills

Excellent organizational and time management abilities

High attention to detail and accuracy

Ability to manage multiple accounts and deadlines simultaneously

Proficiency in agency management systems and Microsoft Office tools

Self-starter with the ability to work independently in a remote or hybrid setting

What We Offer

Opportunity to work within a specialized, high-growth niche (life sciences & technology)

Collaborative culture with direct access to leadership

Competitive compensation and benefits package

Professional development and growth opportunities

Preferred Attributes (Nice-to-Have)

Experience in a boutique or entrepreneurial brokerage environment

Exposure to venture-backed or high-growth companies

Familiarity with complex or emerging risks (e.g., clinical trials, IP risk, cyber exposure)

COMPENSATION:

The national average salary for this role is $75 000.00 - $90 000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY EPIC:

EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

Generous Paid Time off

Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days

Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave

Generous employee referral bonus program of $1,500 per hired referral

Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)

Employee Resource Groups: Women’s Coalition, EPIC Veterans Group

Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development

Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support

Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs

50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!

EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation

We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.

Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-TM1