Account Manager - fully remote in west coast - PST or MST only.

NueSynergy is a non-smoking facility

Job Description and Responsibilities

Position Title: Relationship Account Manager

Primary Functions:
• Serve as the primary contact for all employer client decision makers.
• Oversee all aspects of relationship with assigned clients
• Educate and provide enrollment support on Flexible benefits products.
• Identify cross-sale opportunities with our clients
• Develop and maintain strong relationships with decision makers and centers of influence at our clients.
• Ensure client satisfaction and meet retention goal of 98% for you client group

Major Responsibilities
• Maintain professional advisory and consultative relationships with assigned accounts
• Improve and foster excellent relationship with group’s key personnel.
• Consult with employees on product design and benefits.
• Consult, present and enroll employees in flexible benefit products and document conversations and decisions with each employee through the appropriate systems.
• Build relationships with existing clients and look for opportunities to increase enrollment
• Maintain and develop knowledge of all flexible benefits products that you are involved in.
• Manage all open enrollment functions for your designated clients
• Renewal paperwork
• Collection of enrollment forms
• Issue Welcome kits
• Draft and issue plan documents and amendments when needed
• Correspond quarterly with each of your group contacts to satisfaction with NueSynergy services and address any future needs
• Qualifications
• Understanding of products in the Flexible Benefits industry to include HSA/FSA/HRA/COBRA is a plus.
• Demonstrates advisory skills and ability to deal well with people.
• High level of organizational ability.
• Excellent communication skills
• Friendly, positive and approachable demeanor
• Strong and responsive listening skills
• Ability to adapt within and to varying work environments or client locations
• Ability to adhere to privacy and confidentiality expectations

Job Type: Full-time

Pay: From $21.64 per hour

Expected hours: 40 per week

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):
• Experience in the consumer-driven health benefits industry a plus.

Experience:
• Customer service: 3 years (Required)

Work Location: Remote