Account Coordinator

Cossette is a bold and creative agency that empowers its team to push boundaries and innovate. The Account Coordinator will support client relationships and project execution, acting as a trusted partner to clients while managing timelines and collaborating with internal teams to deliver impactful work.

Responsibilities

• Act as a trusted partner to junior clients, helping turn requests into opportunities
• Communicate proactively, ask thoughtful questions, and help shape smarter briefs
• Support relationship-building by ensuring every interaction reflects clarity, care, and Cossette’s commitment to quality
• Research client industries, competitors, and culture to help uncover trends and sharpen strategic direction
• Use tools like AI to analyze data and elevate recommendations—supporting thinking that’s grounded, fresh, and future-facing
• Support the delivery of great work by managing the details that bring big ideas to life
• Own responsibilities from start to finish—tracking timelines, managing tasks, and flagging risks early
• Collaborate with internal teams to ensure all deliverables meet the highest standards of creativity, clarity, and impact
• Build financial fluency by tracking budgets, logging expenses, and monitoring scope changes
• Support the team in identifying risks and staying within budget—learning how to balance creativity with discipline
• Contribute to forecasting and help protect the financial health of projects
• Learn and grow through mentorship
• Share knowledge, contribute ideas, and support a collaborative, high-performing team culture
• Be proactive, engaged, and open to feedback—becoming a key contributor to the team’s momentum and the agency’s creative success

Skills

• Educational background in marketing, advertising, communications, or a related field—internships or agency exposure considered an asset
• Demonstrated ability to manage multiple tasks with precision and follow-through in fast-paced, team-driven environments
• Eagerness to build client relationships through clear communication, active listening, and a solutions-oriented mindset
• Strong organizational skills with a sharp attention to detail—ensuring deliverables are tracked, deadlines are met, and teams are aligned
• Foundational understanding of marketing principles and brand strategy, with interest in contributing to creative development and strategic planning
• Curiosity for client industries and market trends—able to conduct research and apply insights to enhance briefs and project recommendations
• Comfort working with budgets, scopes, and documentation—ready to support financial accuracy and resource optimization
• Familiarity with digital tools, project management platforms, and emerging technologies like AI to support smarter, faster decision-making
• Collaborative and open to feedback—keen to learn from senior team members and contribute positively to team dynamics
• Self-starter with a growth mindset—committed to continuous learning, personal development, and agency impact

Benefits

• Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
• Generous Vacation starting at 3 weeks + 1 extra week over the holidays
• Agency summer days (exact policy differs per campus and agency)
• Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
• Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices)
• Team social events - holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!
• In-house learning & development sessions and annual career and growth conversations
• Access to internal network of opportunities across all agencies
• Focus on developing BIMPOC Talent via our BIMPOC Mentorship Program
• Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)
• Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more!
• Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
• Dedicated play rooms for days you need to bring the kids and health and wellness rooms when you need a place to get grounded.
• A responsible sick & personal absence days policy designed so you don't have to worry the moment a personal obligation or emergency arises.
• Maternity leave top up program.

Company Overview