119833 - Mid-Level QC Manual Engineer

Job Description

We are seeking a Mid-Level QC Manual Engineer to support a live production hiring-event platform used by customers. This role focuses on manual QA, end-to-end workflow validation, regression testing, API validation, backend data verification, production issue troubleshooting, defect documentation, and release validation.Enterprise experience strongly preferred.Key Responsibilities
• Analyze and troubleshoot production issues impacting live customer workflows.
• Perform functional, regression, and end-to-end testing across hiring-event workflows.
• Validate APIs and backend integrations using Postman.
• Test REST APIs and verify response behavior, backend integrations, and service interactions.
• Use SQL to validate backend data, troubleshoot inconsistencies, and verify test outcomes.
• Reproduce, document, and track defects, test results, and workflow issues in Jira.
• Support testing of architecture changes, integrations, enhancements, and platform releases.
• Investigate frontend and network issues using browser developer tools.
• Collaborate with Product, Engineering, Support, and business-facing teams to resolve customer issues.
• Monitor production behavior and support incident triage and validation.
• Help ensure timely issue resolution while supporting SLA expectations.

Qualifications

Must-Have Skills
• 3-5 years of strong manual testing experience.
• Experience validating end-to-end workflows and user functionality.
• Experience with regression testing to ensure platform stability after releases and enhancements.
• Hands-on experience using Postman for API testing and response validation.
• Experience testing REST APIs and validating backend integrations or services.
• Strong SQL skills for backend data validation, troubleshooting, and test verification.
• Experience documenting defects, test results, and workflow issues in Jira.
• Ability to collaborate effectively with cross-functional teams including Product, Engineering, and Support.
• Experience working within Agile/Scrum environments, including sprint cycles, testing ceremonies, and release validation.
• Strong understanding of product functionality, user workflows, and business requirements.
• Ability to identify, design, and execute relevant test cases based on product requirements and business problems.
• Ability to interpret product needs and translate them into effective testing scenarios and validation plans.
• Experience with WCAG standards and accessibility tooling.
• Experience investigating frontend and network issues using browser developer tools.
• Ability to support production issue troubleshooting and incident validation for customer-facing workflows.

Nice-to-Have Skills
• Experience using Datadog for log review, monitoring, and troubleshooting.
• Familiarity with Kafka and asynchronous workflow validation.
• Exposure to MongoDB or other NoSQL databases for backend data validation.
• General understanding of CI/CD pipelines, deployment processes, and release validation activities.
• Experience working with SaaS platforms or customer-facing or employer-facing applications.

Additional Information

Required Tools & Platforms
• Postman
• REST APIs
• SQL
• Jira
• WCAG standards and accessibility tooling
• Browser developer tools
• Agile/Scrum workflows

Location, Time & Engagement
• Remote role for candidates located in LATAM.
• Must be able to support U.S. timezone coverage across PST, MST, CST, or EST.
• Full-time contract engagement at 40 hours per week.
• 100% allocation expected.
• Engagement currently runs through March 31, 2027.