- Wins together – Equity options included. When Steno grows, you grow.
- Invests in you – Generous company-sponsored health plans for employees and dependents, including comprehensive vision, dental, and wellness and mental health benefits for employees and families — well above industry benchmarks.
- Constantly innovates with technology at our core – We are a modern organization revolutionizing the court reporting and litigation support industry every single day.
- Competitive hourly rate of $20-$23 – reflects your impact on Steno's client experience and day-to-day operations
- Own the court reporter experience – Develop and manage relationships with court reporters across all markets, ensuring every job is covered correctly and every reporter feels like part of the Steno team.
- Remote-first – with flexible PTO, home office setup, and a monthly stipend to cover internet and phone costs
Why the Provider Operations Team at Steno Is Different
- Court reporters' best friend – The Provider Operations team is always working to get the right reporter on the right job every time - and keeping them cared for all along the way
- White-glove service, every time – We don't just fill jobs; we build trust and long-term relationships with the court reporter community, delivering a reliable and hospitable experience at every touchpoint
- Cross-functional and collaborative – Partners closely with Marketing, Operations, and internal leaders to develop programs that strengthen Steno's reputation as a top court reporting agency
- Built for natural problem-solvers – You'll coordinate many moving parts across high-volume workflows while staying organized, composed, and relationship-focused
You'll crush this role if you have 1+ years of scheduling, coordination, or administrative experience, a hospitality mindset and exceptional communication skills, comfort picking up new systems quickly, and the ability to prioritize competing tasks in a fast-paced remote environment. Prior court reporting agency experience is a big plus.
Application Information
- Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.
- Applicants needing special assistance or accommodations for interviews or website access should contact us at [email protected].
- Information provided to Steno, such as professional credentials and skills, educational and work history, and other information included in an application, is collected and stored in our system. We never disclose or sell your personal information.
- Steno personnel will always have a steno.com email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven't received an expected communication, check your spam.
- Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team.