Web UI/UX Designer (Remote, United States EST/CST)

APPLICATION DEADLINE: We encourage you to apply soon if interested, this role will be taken offline based on applicant volume.  

We recognize that job searching can sometimes feel uncertain, and we want to be respectful of your time and interest. We're committed to providing updates after the review period and thank you in advance for considering M-Files as your next career opportunity.

Who We Are

M-Files is redefining how work gets done. Our context-first document management system offers purpose-built business use cases—spanning universal and industry-specific workflows—to enable secure collaboration, automate processes, and ensure governance.

Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries. 

At M-Files, our Guiding Principles unite us across diverse cultures and personalities:

1. Make It Happen – We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results.
2. Help Others – We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins together.
3. Love Customers – We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed.

To learn more about us we encourage you to visit our company page.

To learn more about how we became a Certified Great Place to Work visit, Working at M-Files | Great Place to Work.

Summary of the Role

The Web UI/UX Designer (User Flow & Digital Journey Specialist) is responsible for designing intuitive, user-centered experiences for corporate websites and web platforms. This role focuses exclusively on website UX and interface design, including user flows, user journey mapping, information architecture, wireframing, interactive prototyping, responsive layouts, and accessibility. It does not include product software or application UI. 

The position requires strong expertise in interaction design, including defining clear user flows within web pages and mapping cohesive user journeys across the website. A key responsibility includes translating requirements and research insights into structured wireframes and realistic interactive prototypes that validate usability before development.

Emphasis is placed on usability, clarity, accessibility, and continuous UX improvement informed by user research, behavioral analysis, and testing.

Key Responsibilities

• Design and refine website user flows, navigation paths, and interaction patterns.
• Develop user journey maps to ensure a cohesive and intuitive experience across the website.
• Create wireframes and interactive prototypes using Figma or Sketch.
• Design visually compelling web page layouts and supporting graphics for new and existing website pages, aligned with brand standards.
• Design responsive layouts for desktop, tablet, and mobile web experiences.
• Apply usability best practices and accessibility standards, including WCAG compliance.
• Use tools such as Microsoft Clarity, Hotjar, and Crazy Egg to evaluate user behavior and identify UX improvements.
• Support A/B testing initiatives using platforms such as VWO to validate UX enhancements.
• Maintain and evolve scalable web design systems and UI component libraries.
• Collaborate with Marketing, Engineering, and other stakeholders to ensure consistent, user-focused implementation.