UL Clinical Sales Spec - req1679
OVERVIEW
Represents Canon Medical Systems, USA in a professional manner at all times. Under minimal supervision, assist in the sales process through product demonstrations and customer interactions to achieve regional and corporate sales/marketing goals. Provide ongoing customer support through product installations, upgrades, phone support and training programs. Maintains knowledge of current trends in products acting as a regional expert. Demonstrates leadership by supporting company goals in all interactions with customers and employees.
RESPONSIBILITIES
- Proven ability to strategically plan and perform demonstrations that result in clear differentiation of the products, both clinically and technically, as well as provide the clinical and business solution (value) to each specific customer. Results will be measured by individual and regional sales performance (demo close ratio).
- Use active listening and conflict resolution skills, customize presentations to audience in competitive set-ups/traps, customer objections, and product issues.
- Obtain commercial quality images that showcase the technology, address competitive issues, and show the clinical advantage of the product. Consistently participates in the Image Acquisition Program.
- Gain and Maintain information regarding competition and demonstrate ability to counter any objections, provide competitive set-ups/traps, and speak knowledgeably regarding differences in systems utilizing a positive approach.
- Provide sales support through generation of new options leads and maintain customer satisfaction through account management (via phone support and on-site applications as needed).
- Work independently and collaboratively (as a partner of the sales team) to meet company and regional objectives and provide optimal customer support.
- Understand and present the technology associated with each key platform; possesses an excellent understanding of ultrasound physics.
- Maintains complete system knowledge of all key platforms (current and older revision levels) and provides support to peers.
- Demonstrate knowledge of networking and connectivity solutions. Clearly communicates with service and customers regarding printing and networking needs/issues.
- Demonstrate very good computer skills and other electronic forms of communications applicable to the position. Responsible in maintaining skill level of new programs and software as needed.
- Demonstrate ability to learn and implement changes in product presentations as they occur.
- Proactively maintains expertise in the areas of commercial scanning, clinical ultrasound applications and all ultrasound products.
- Demonstrates competence and professionalism in performing and discussing specialty applications with external customers. General Imaging: Pediatric Imaging, Vascular, Obstetrics/GYN applications. Cardiology: Adult Echocardiography, Pediatric Echocardiography is a plus, TEE, Stress Echocardiography, Cerebral and Peripheral Vascular is recommended.
- Utilize effective teaching methods, which results in maximum customer satisfaction, the customers ability to fully utilize the product, and minimal follow-ups.
- Effectively plan and implement training programs, providing a high degree of professionalism.
- Adjust teaching style to address specific customer learning curves, personalities, and complexities within their specific institution.
- Effectively manage multiple system installs and customer sites with large numbers of trainees.
- Demonstrate excellent presentation skills in training both large and small groups using multimedia and system training materials.
- Maintain a high customer satisfaction rating as determined by customer surveys and feedback.
- Demonstrate ability to plan, implement, and complete documentation in all job duties in an effective and timely manner that results in prioritizing the needs of the company and the customer.
- Effectively manage complex travel schedules to best utilize company resources while providing excellent support.
QUALIFICATIONS
- ARDMS/CCI registered in at least two major specialties (Radiology = Abd & OB, Vascular, Cardiac).
- Demonstrates excellent verbal and written communication skills.
- Demonstrates excellent public speaking skills.
- Demonstrates very good practical knowledge of computer skills.
- Demonstrates willingness to travel extensively to support company and regional goals.
- Acknowledges and conforms to company vendor credentialing policy
- Proven understanding and practice of company business processes.
- Must maintain active motor vehicle/driverâs license from the state where the specialist resides.
- RDMS- Minimum Required for Radiology; RVT; RDCS- Minimum Required for Cardiac; Pediatric - Either RDCS or CCI; FASE.
- 2 Year / Associate's Degree/Radiology technology or diagnostic/digital imaging or equivalent
- 5 years Clinical experience as a sonographer
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About us!
Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.