System Administrator I

Confie is a company that provides various employee benefits and programs. They are seeking a System Administrator I to support operations, monitor, and maintain the company's systems and technologies, including VMware and Windows Servers.

Responsibilities

• Provisioning virtual machines through the use of VMware and Hyper-V platforms, including physical servers
• Creation of domain accounts for service use or security groups
• Generate system utilization reports utilizing monitoring tools such as SolarWinds 7 Vrops
• Assist with web application update deployments from stage/development servers to production servers. Including but not limited to copying files to servers and managing IIS services and application pools
• Work off a ServiceNow platform to manage assigned tickets
• Perform routing system updates, patches, and upgrades
• Collaborate with senior administrators/engineers to optimize server performance and reliability
• Participate in disaster recovery drills and testing
• Collaborate with the IT Service Desk to resolve user issues in a timely manner and provide level 1 technical support to the escalated issues within the SLA standards
• A working knowledge of Microsoft technologies such as Windows Server 2016 and higher, Group Policies, DNS, DHCP, IIS 7.0, Remote Desktop Servers, and other Windows Server roles and technologies
• Server Application Management: Administration of server-bound applications such as IIS, Active Directory, and VMware
• Follow and enforce IT standards and best practices to ensure a high degree of user satisfaction and high system availability
• Problem-solving, troubleshooting, and analytical skills with the ability to define problems, collect data, establish facts, and draw valid conclusions to respond to common inquiries or escalations for other IT units
• Remote Access: Configure and maintain remote access technologies and access, such as Remote Desktop Services
• Monitor Storage: Manage and administer SAN/NAS technologies, servers, and VMware Datastore storage
• Assist in the planning and execution of network and server technology migrations
• On-site physical work with the ability to lift server equipment, rack & stack, cabling, etc
• Work independently with very little supervision while providing clearly documented activities via weekly summary reporting
• Time management, teamwork, and a commitment to learning new skills
• Available for rotating on-call scheduling
• Must be willing to work outside normal business hours as needed

Skills

• 1-3 years of experience with IT maintenance and technical support
• Basic knowledge of virtualization technologies (e.g., VMware, Hyper-V)
• Strong understanding of all the following Microsoft infrastructure applications: Windows Servers, Active Directory, Remote Desktop Services, Internet Information Services
• Working knowledge of the following infrastructure hardware: Dell and HP server hardware
• Excellent attitude and interpersonal skills
• Ability to work well in a team and independently
• Strong problem-solving skills and attention to detail
• Eagerness to learn and adapt to new technologies
• Available for rotating on-call scheduling
• Must be willing to work outside normal business hours as needed
• Candidates with certifications such as MCSA, MCSE, and MCITP will be given higher consideration
• Azure Fundamentals certification is desired but not necessary
• ITIL 4 Foundation Certified is desired but not necessary

Benefits

• Generous PTO plans
• Sick pay
• Health benefits
• Annual bonus based on employment standing
• Work from home and hybrid model employment
• Confie Enablement Fund/ Scholarship Program
• I-Care Recognition Program
• Corporate Social Responsibility Program
• Diversity, Equity and Inclusion Initiatives
• Confie Hub and Discount Programs (Gym Membership)

Company Overview

Company H1B Sponsorship