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// POSTED: May 4, 2026

Strategic Customer Success Manager – SaaS Solutions for Electric Vehicle Charging Infrastructure

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About arenaflex

Welcome to arenaflex – a pioneering force in the electric vehicle charging industry, dedicated to transforming how businesses manage and optimize their charging infrastructure across Europe and beyond. At arenaflex, we believe in a sustainable future where electric mobility isn't just an alternative, but the standard. Our innovative software and SaaS solutions empower charging station operators to streamline operations, maximize uptime, and deliver exceptional experiences to EV drivers worldwide.

Headquartered in Dortmund, arenaflex is proud to be part of a legacy of technological excellence and engineering precision. We combine the agility and innovation of a dynamic tech startup with the stability and resources of a established industrial group. Our team is composed of passionate individuals who share a common vision: accelerating the transition to electric mobility through intelligent, user-friendly technology solutions.

As the EV market continues to experience unprecedented growth, arenaflex stands at the forefront of this transformation. We partner with charging network operators, fleet managers, and infrastructure providers to deliver comprehensive management platforms that turn the complexity of multi-location charging networks into seamless, data-driven operations. Join us in our mission to make electric charging infrastructure accessible, efficient, and profitable for businesses across the continent.

The Role: Strategic Customer Success Manager

Are you ready to be a pivotal player in shaping the future of electric mobility? We are seeking a dynamic and results-driven Customer Success Manager to join our growing team. In this role, you will be the trusted advisor and champion for our strategic customers and partners, guiding them through their entire journey with arenaflex from onboarding to long-term success.

This position offers a unique opportunity to combine your passion for technology, customer relationship management, and sustainability in one transformative role. You'll be responsible for ensuring that our customers not only adopt our platform successfully but thrive using it to achieve their business objectives. Your efforts will directly contribute to the expansion of electric vehicle infrastructure, making a tangible impact on environmental sustainability.

What You'll Do

As a Customer Success Manager at arenaflex, you will serve as the primary point of contact for our most valuable strategic accounts. Your responsibilities span the entire customer lifecycle and include:

What We're Looking For

We're seeking a candidate who brings a blend of technical acumen, business savvy, and exceptional interpersonal skills. The ideal candidate will have:

Essential Qualifications

Preferred Attributes

Why Join arenaflex?

At arenaflex, we offer more than just a job – we offer a chance to be part of something meaningful. Here's what you can expect when you join our team:

Purpose-Driven Work

Become part of a company that's actively driving Europe's transition toward sustainable electric mobility. Every line of code, every customer interaction, and every solution you deliver contributes to a greener future and helps combat climate change.

Professional Growth

We invest in our people. Enjoy great opportunities for career advancement within a company that's experiencing rapid growth. You'll have access to continuous learning opportunities, skills development programs, and the chance to expand your expertise in cutting-edge technologies.

Collaborative Culture

Work alongside passionate colleagues who share a hands-on mentality and a commitment to excellence. Our collaborative environment encourages innovation, creativity, and mutual support. You'll be joining a team that celebrates successes and learns from challenges together.

Work-Life Balance

We believe in flexibility. Enjoy flexible working hours and the ability to work from various locations, supporting your productivity and work-life integration. Our hybrid work model allows you to balance professional responsibilities with personal commitments.

Job Security

As part of the arenaflex group, you benefit from the stability and resources of an established organization while enjoying the dynamic, innovative culture of a technology leader. We offer a safe and future-oriented workplace with competitive compensation packages.

Comprehensive Benefits

Your wellbeing matters to us. We offer competitive salaries, performance bonuses, health and wellness programs, and additional perks that support your professional and personal journey.

The Application Process

If you're ready to take the next step in your career and make a meaningful impact in the electric mobility industry, we'd love to hear from you. Here's what to expect:

We encourage candidates from all backgrounds and experiences to apply. If you're passionate about customer success, excited by the electric vehicle revolution, and ready to grow with a market leader, you might be exactly who we're looking for.

Ready to Make an Impact?

Join arenaflex and become part of a team that's reshaping the future of electric mobility. Your expertise in customer success, combined with our innovative technology and shared vision, can help thousands of businesses succeed in the rapidly evolving EV charging market.

We look forward to receiving your application and potentially welcoming you to the arenaflex family. Together, we'll accelerate the transition to sustainable transportation and create a cleaner, greener future for generations to come.

Apply now and take the first step toward an exciting career at arenaflex – where technology meets sustainability.

Interested in this role?Apply on iHire