We are seeking a Staff Product Designer to set the strategic design direction for our enterprise restaurant management platform and create organizational leverage across our product suite. You'll operate at a systems level—envisioning how our accounting, payroll, inventory, and food cost modules work together as a cohesive whole, establishing design standards that scale across complexity, and partnering with leadership to shape our product vision as we help restaurant operators run their entire back office.
Who we are:
Back Office, a Buyers Edge Platform SaaS solution, dismantles siloed restaurant technology systems, offering Accounting & Bookkeeping, Payroll, Food Cost Management, and AP Automation as a unified tech stack. Developed by restaurant owners for restaurant owners, Back Office goes beyond traditional software; it's backed by industry experts who guide operators to make faster, more informed business decisions surrounding revenue, cost of goods, labor, and compliance. Through a combination of continued education and user-friendly software, independent, multi-location, franchise, and enterprise restaurant groups gain actionable insights into their performance, empowering them to make data-based operational decisions!
This is a fully remote role. We are unable to offer sponsorship for work authorization.
Your impact:
- Set the strategic UX direction for Back Office as a platform, ensuring our accounting, payroll, inventory, food cost, and AP modules feel like a cohesive product—not disconnected tools.
- Think holistically about the product vision: envision how different modules connect, where data flows between systems, and how users move across workflows to run their entire restaurant operation.
- Evolve and scale our design system to handle enterprise complexity: establish patterns for multi-location hierarchies, role-based permissions, bulk operations, complex data tables, and integration states.
- Partner with product and engineering leadership to shape product strategy and roadmap, bringing design thinking to decisions about how we expand our platform and serve enterprise customers.
- Identify systemic design challenges across the platform: inconsistent navigation patterns, duplicative workflows, gaps in the information architecture, and propose scalable solutions.
- Establish design standards and best practices for enterprise B2B software that our team can apply across modules: how we handle errors, design for different user roles, present financial data, and guide users through complex workflows.
- Drive clarity when product direction is ambiguous: independently frame problems about how modules should interconnect, define what "platform thinking" means for Back Office, and create alignment across teams.
- Lead cross-functional initiatives that span multiple product areas: designing for multilocation rollups, creating unified reporting across modules, or establishing how integrations should surface in the product.
- Use data and research at scale to understand patterns across different restaurant segments (single-unit, franchise, enterprise), user roles (owner, accountant, manager), and use cases.
- Improve design system documentation and governance, making it easy for designers and engineers to build consistently and efficiently across our growing product.
- Influence outcomes beyond your direct work: raise design quality across all modules, improve collaboration between design and engineering, and establish processes that scale as the team grows.
- Develop and mentor senior designers, helping them think more strategically about enterprise software, systems design, and how to balance user needs with technical complexity.
- Represent design in strategic discussions with product, engineering, and business leadership—advocating for coherent user experiences and long-term design quality as we scale.
- Anticipate technical and organizational challenges in enterprise software: multitenancy, data migration, permission models, integration failures—and address them proactively through design.
- Collaborate across the broader BEP product ecosystem, identifying opportunities to create consistency or share components across Back Office and other platform products.
About you:
- 8+ years of product design experience with demonstrated progression from individual contributor work to strategic design leadership in B2B or enterprise software.
- Portfolio demonstrating staff-level impact: design systems scaled across complex products, strategic initiatives that improved platform coherence, and organizational influence beyond individual features.
- Deep expertise in enterprise software design with proven track record thinking about products as platforms, not just collections of features.
- Systems thinking: exceptional ability to understand how different parts of a product ecosystem connect and design experiences that make complexity feel manageable.
- Experience designing for financial software, operational tools, ERP systems, or other enterprise applications where data accuracy and workflow efficiency are critical.
- Proven ability to evolve design systems for enterprise complexity: multi-tenancy, role-based access, bulk operations, complex data patterns, and integration states.
- Strategic thinking and business acumen: understanding of how design decisions impact adoption, retention, operational efficiency, and enterprise sales cycles.
- Strong leadership in ambiguous environments: able to envision product direction when strategy is unclear and create alignment across product, engineering, and business teams.
- Experience designing for multiple interconnected modules or products, thinking about information architecture at a platform level.
- Track record of developing other designers and raising design capabilities across a team, particularly in enterprise or B2B contexts.
- Excellence in communication and influence: ability to partner with engineering and product leadership on technical architecture decisions and their UX implications.
- Data-driven decision making: expertise using research, analytics, and user feedback to inform strategic choices about platform direction.
- Experience working in startup or high-growth B2B SaaS environments where you shaped not just what gets designed, but how design operates.
- Understanding of enterprise software technical constraints: APIs, data models, multitenant architecture, permissions systems, and how they impact user experience.
Nice to Have Experience:
- Experience scaling design teams and establishing design culture in B2B SaaS or enterprise software companies.
- Deep expertise in financial software, accounting systems, ERP platforms, or operational management tools.
- Background in restaurant operations, hospitality technology, or foodservice industry.
- Experience designing for complex integration ecosystems (POS, HRIS, banking systems, etc.).
- Track record of successful platform consolidations or migrations with measurable business impact.
- Understanding of restaurant-specific challenges: food costing, inventory management, multi-location operations, franchise structures.
Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we’re looking for!
What's in this for you:
- Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.
- Grow with us. Enjoy strong training, development, and competitive pay.
- Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.
We welcome all.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.