Hi Auto is the most trustworthy AI order taker for drive-thrus. Built for scale.
Hi Auto is a reliable AI order taker for drive-thrus, purpose-built for high-volume QSRs. It helps brands consistently deliver faster, error-free service with over 93% order completion and 96% accuracy, at scale.
With full control over scripts, upsells, and voice, brands can fine-tune drive-thru operational performance across all locations. At the same time, franchisees get the flexibility to adjust menus, LTOs, and regional offers. And with a built-in labor optimization process, Hi Auto reduces employee stress and turnover, saving hours of labor each day and improving the guest experience.
Growing quickly, Hi Auto has the largest number of voice AI drive-thru restaurant deployments, competing directly with both big tech and restaurant tech players.
We are seeking a Staff Engineer in Europe to join our Infrastructure team.
Our backend is developed all in Python running in the cloud over k8s. It's not a typical backend interacting with a UI frontend, handling audio streams in real-time.
Our systems integrate with a large number of third party services. Because of the myriad of challenges and the fast pace of a startup, each team member gets to experience a lot of professional growth and ownership.
In this role, you will:
Bonus:
Fast - you know you're a 10X engineer, not just yet another senior engineer
Resilience – being able to balance planned work with real-time issues in a fast-paced, high-pressure environment
Strong communication skills – in both written and verbal communication, with the ability to produce crisp and clear documentation
Problem solver
Extremely Strong ownership and independence
Join us to be a part of an amazing team with great vibes, interesting and unique challenges, and an opportunity to influence and build something big.