Job Description:
CBE Companies, a global provider of contact center services has an immediate need for a Senior Vice President of Growth. We would LOVE to connect with you about this exciting career opportunity! As a result of exceptional performance and growth in our industry, we are looking for the “Best-of-the-Best” to join our winning team and support both recent and future growth! Why would CBE be a good fit for you?
With over 1200 employees currently, CBE has been providing quality jobs throughout the US for 90 years—and we’re still going strong because we offer employees:
Excellent benefits package; medical, dental, and vision coverages, 401K retirement plan with company match, tuition reimbursement, paid time off, amongst many other perks!
Ongoing training & support!
Career culture with many opportunities for advancement!
Come work for Training magazine Top 100 award winner! Also recently recognized for the second year in a row as a Top Workplace in the USA, CBE is committed to “doing the right thing”; we invest in you from the date of hire and throughout your career, allowing CBE to develop a successful workforce ready to solve problems for our clients. We pride ourselves on a diverse and inclusive corporate culture with a strong track record of success—and we’re looking for people who value opportunity, challenge, innovation, results, and FUN!
Invest in your future with a company that will invest in YOU!
The Senior Vice President of Growth is accountable for building and leading CBE’s revenue engine across Marketing, Sales, Sales Operations, and Client Success. This executive will drive predictable and profitable revenue growth by establishing disciplined operating rhythms, strengthening vertical go-to-market execution, and aligning all revenue-related functions around measurable outcomes. This role owns revenue performance and revenue systems. Functional leaders own execution within their lanes.
Job Details:
Duties and Responsibilities Revenue Leadership and Accountability
The SVP of Growth is accountable for overall revenue performance and growth outcomes, including:
Net new revenue growth
Gross profit contribution from new business
Expansion revenue growth
Net revenue retention performance
Revenue mix across priority verticals
This role is responsible for ensuring growth is strategic, scalable, and aligned to profitable delivery.
Vertical Go-to-Market Strategy and Execution
The SVP of Growth will define, lead, and enforce vertical execution across the organization, including:
Confirming and refining CBE’s priority verticals
Defining ideal customer profiles by vertical
Establishing persona-level messaging and value propositions
Ensuring sales and marketing execution aligns to vertical priorities
Building performance expectations by vertical (pipeline, conversion, revenue)
Revenue Operating System and Performance Cadence
The SVP of Growth will design and lead the company’s revenue operating system, including:
Weekly growth operating rhythm and KPI reporting
Monthly forecast cadence and accountability
Standardized sales stages, definitions, and exit criteria
Qualification standards that define what a “real opportunity” is
Pipeline hygiene expectations and enforcement through Sales Operations
Quarterly performance reviews tied to strategy and outcomes
This role ensures disciplined execution across leaders, not just activity.
Marketing Leadership with Revenue Accountability
The SVP of Growth will lead the VP of Marketing to ensure marketing performance is tied directly to pipeline and revenue outcomes.
Accountabilities include:
Establishing marketing performance expectations tied to pipeline contribution
Improving lead quality and conversion into sales-accepted opportunities
Ensuring messaging supports deal advancement and sales conversations
Ensuring campaigns align to vertical strategy and priority personas
Ensuring marketing reporting provides clear attribution to pipeline and revenue
Marketing success is measured by pipeline impact, not awareness metrics.
Sales Execution and Sales Operations Discipline
The SVP of Growth will lead the Director of Sales Operations to strengthen sales execution, forecasting, and performance discipline.
Accountabilities include:
Improving win rates and stage conversion
Reducing stalled or low-quality opportunities
Increasing forecast accuracy and predictability
Establishing CRM discipline, reporting, and dashboards
Implementing performance management cadence and sales execution standards
Ensuring sales process adoption through consistent enforcement and coaching
The SVP of Growth sets standards. Sales Operations enforces them.
Business Development, Customer Success, and Expansion Growth
The SVP of Growth will lead the SVP of Business Development and Customer Success to drive retention and expansion growth as part of the overall revenue strategy.
Accountabilities include:
Improving net revenue retention
Building expansion pipeline and cross-sell strategy
Establishing strategic account planning expectations
Coordinating new logo growth with expansion growth
Ensuring customer success feedback loops inform GTM strategy
Growth must be unified across acquisition and expansion.
Leadership, Talent Development, and Performance Management
The SVP of Growth will build a high-performing leadership bench and develop a culture of accountability across all revenue-related functions.
Accountabilities include:
Leading, coaching, and developing the VP of Marketing, Director of Sales Operations, and SVP of Business Development and Customer Success
Establishing performance expectations and measurable outcomes for each functional leader
Implementing a consistent performance management cadence (weekly execution, monthly performance, quarterly talent review)
Identifying capability gaps and building a development plan for revenue leadership and frontline roles
Ensuring succession planning and bench strength for key revenue roles
Hiring, retaining, and developing top talent aligned to CBE’s values and growth strategy
This role is expected to raise leadership standards, not just hit numbers.
Cross-Functional Alignment Across the Revenue Lifecycle
The SVP of Growth will reduce friction across the full revenue lifecycle by ensuring leaders operate as one integrated growth system.
Accountabilities include:
Aligning marketing, sales, customer success, and operations around shared definitions, goals, and metrics
Eliminating breakdowns in handoffs (lead → opportunity, opportunity → onboarding, onboarding → delivery, delivery → renewal/expansion)
Establishing feedback loops between sales promises, delivery realities, and customer outcomes
Ensuring the organization consistently delivers what is sold, and sells what it can deliver
Forecasting, Revenue Predictability, and Executive Reporting
The SVP of Growth is accountable for revenue visibility, predictability, and reporting to executive leadership.
Accountabilities include:
Forecast accuracy within agreed tolerance
Clear definitions for pipeline categories (commit, upside, etc.)
Visibility into risks, stalled deals, and pipeline gaps
Board-ready growth reporting and executive-level dashboards
Ensuring leaders operate from the same numbers and definitions
The goal is to eliminate surprises.
Continuous Improvement and Growth Optimization
The SVP of Growth will drive continuous improvement across the revenue engine.
Accountabilities include:
Diagnosing root causes of underperformance across marketing, sales, and customer success
Testing, refining, and scaling what works
Eliminating low-performing activity that does not convert to revenue
Improving conversion rates across the funnel over time
Ensuring the organization learns from wins, losses, and customer feedback
The Company reserves the right to change or assign other duties to this position as appropriate.
Must be able to perform the essential job duties of the position. Reasonable accommodations will be provided to qualified individuals with disabilities.
Job Requirements:
10+ years of progressive leadership in growth, revenue, go-to-market, or sales leadership roles
Proven track record scaling revenue and building predictable pipeline in B2B environments
Experience leading cross-functional teams across marketing, sales operations, and customer success
Strong forecasting, CRM, and revenue operations discipline
Demonstrated ability to drive execution, not just strategy
Preferred: Experience in compliance-driven or regulated industries (financial services, telecom, healthcare, etc.)
Preferred: Experience in B2B services, outsourced solutions, or complex solution selling environments
Preferred: Experience building vertical GTM strategies and scaling multi-channel pipeline generation
The starting pay range for this position is $165,000 - $185,000/year. An individual's actual compensation will depend on the individual's qualifications and experience.
CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background check and drug testing required.
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CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.