VisioLab is AI-powered self-checkout for stadiums, arenas, university canteens, corporate campuses, and more. Founded in 2019 by Tim Niekamp and Iwo Gernemann, we're headquartered in Osnabrück with a US office in Boston. 400+ active systems, 3 continents, Series A closed. Our clients include teams from the NFL, NBA, MLS, and NHL.
Every year, millions of people move faster through food service venues because of what we build.
VisioLab’s product is used in the most chaotic environments imaginable - stadium concourses, arena concession stands, and high-volume hospitality venues. In these settings, the UX has to be instant, intuitive, and bulletproof. We need a Senior UX Designer who can design interfaces that work under pressure, for users who don’t have time to think.
This is UX where every second counts and every pixel matters.
Help us figure out what's worth building - challenge product assumptions and advocate for user needs before solutions are defined
Own the end-to-end user experience across VisioLab's product suite
Design interfaces for high-speed, high-stakes environments - where clarity is everything
Conduct user research in the field: observe real users in real venues, not just in interviews
Collaborate closely with Product, Engineering, and ML to translate complexity into simplicity
Build and maintain a scalable design system that accelerates development
Prototype rapidly, test with real users, and iterate based on data and observation
4+ years in UX/UI design, with experience on complex, data-rich, or real-time products
Strong portfolio demonstrating user-centered design for challenging environments
Proficiency in Figma and modern prototyping tools
Experience with design systems and component-based design thinking
Real product judgment - you push back early, ask hard questions, and know that the best design decisions often happen before anyone opens Figma
Ability to balance user needs, business goals, and technical constraints
A hands-on, low-ego approach - you design, test, learn, and redesign
Fluent in English; German is a plus