Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.
By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.
At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.
SR DIR SALES ENABLEMENT FULFILLMENT & COMMUNICATIONS will lead the teams responsible for implementing and operating Lumen’s sales and customer success enablement programs in support of Lumen’s sales and revenue objectives. As a dynamic leader focused on operational excellence within the Marketing Programs team, your expertise and operational excellence thinking will be crucial in ensuring that Lumen’s commercial teams in Sales and Customer Success have the right skills, product fluency and capabilities to accelerate sales and revenue growth for the company. Overall, you will play a pivotal role in implementing comprehensive enablement strategies. You will build the ensure the professional readiness of Lumen’s sales and CS professionals in support of aggressive improvements in sales, revenue and related KPIs.
• Bachelor’s degree in marketing, business, or a related field, or equivalent. (or equivalent experience)
• 10+ years of relevant experience in B2B sales enablement strategy, with 5+ in a leadership role.
• Ability to successfully recruit, hire, develop, reward, and retain a team of highly strategic and specialized individuals.
• Expert in world class sales fluency, and sales framework with ability to align these to Lumen’s sales processes, overall business strategies, outcome selling, sales tooling, etc.
• Proven experience in enablement program development within the technology industry.
• In-depth knowledge of relevant market trends, customer behavior, and competitive landscape.
• Creative thinking and a passion for innovation in enablement strategies.
• Strong analytical skills with the ability to interpret data, extract insights, and make data-driven decisions.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and senior stakeholders.
• Strong project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
• Strong team player with an ability to plan, influence and execute in a highly matrixed environment.
• Ability to react and adapt to changes in business priorities in a dynamic and fast-paced environment.
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$183,621-244,827 in all states.
Requisition #: 341727
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.