Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.
Job Description
In this role, you will support around 4 to 8 clients, driving maturity and insights to supercharge their Digital Experience data with Dynatrace. Senior Analysts handle larger, more complex customers and are expected to move beyond basic analysis into more advanced and challenging problems, including using backend trace data and regularly connecting issues to business outcomes. Senior Analysts are asked to push engagement to new teams to expand DEM within client organizations and play a more central role in increasing DEM adoption. They meet more regularly with clients and manage competing priorities and expectations across their client engagements and different customer contact personas. You will help clients set a strategy for how they can optimize both their current performance and build performance into their culture. Responsibilities include:
Minimum Requirements:
Preferred Requirements:
The targeted annual base pay range for this role is R160,000 - to R200,000 (Not US Currency). When determining your salary, we consider your skills, experience, education, work location and internal equity.