The Specialist III oversees the assembly and national distribution of learner and faculty skills kits, ensuring timely and accurate delivery across all locations. This role manages large-scale kit preparation and coordinates with vendors, internal teams, and logistics partners to maintain operational excellence. The Specialist III acts as a central point for kit distribution, bridging the operational work of Specialist II and the oversight provided by the Senior Specialist.
Key Responsibilities:
Oversee the assembly of mass learner and faculty kits in alignment with organizational standards and timelines.
Coordinate with vendors and logistics partners to ensure nationwide distribution of kits, maintaining accuracy and timeliness.
Monitor inventory levels at national distribution points and facilitate restocking or replenishment as needed.
Conduct quality assurance checks on all kits prior to shipment, ensuring completeness and compliance with specifications.
Collaborate with Specialist II staff to ensure smooth handoff from sub-kit assembly to national distribution.
Maintain accurate records of kit assembly, shipment, and delivery using CRM, SharePoint, and other tracking systems.
Identify and troubleshoot issues in assembly or distribution, escalating to Senior Specialist or Supervisor as necessary.
Support process improvement initiatives to optimize efficiency, reduce errors, and enhance vendor and internal team coordination.