At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
The team partners with sellers to remove barriers to growth, build loyalty to the eBay marketplace, and improve seller profitability by understanding seller business needs and taking ownership of outcomes.
As a Pro Exporter Advisor, you will proactively support marketplace growth by building long-term relationships with strategic sellers. You will develop tailored business plans to help each seller achieve their growth goals on eBay and act as the single point of contact for seller queries. Through monthly health checks and business reviews, you will monitor performance, identify opportunities, and help ensure long-term seller success. This role is based in the Republic of Ireland, requires fluency in Spanish & English, and involves travel as part of seller engagement.
What you will accomplish:
- Improve seller performance by analyzing data through internal CRM and Customer Support tools, aligning seller activity with business goals and priorities.
- Build strong seller relationships through regular engagement, including weekly calls and ongoing email communication to track progress and address challenges.
- Own seller account management by documenting interactions, goals, and outcomes to support consistent and measurable progress.
- Support high-value sellers across growth strategies, technical issues, billing, shipping programs, and policy-related questions.
- Educate and guide sellers on platform updates and seller releases, enabling them to adapt and make informed decisions.
- Collaborate with external EU teams and internal business units to expand export adoption and participate in pilots that support revenue growth.
What you will bring:
- Fluency in Spanish and English, with the ability to communicate clearly and effectively across multiple channels. Must be based in the Republic of Ireland.
- At least 2–3 years of experience in a sales or commercial role, with a proven track record of meeting or exceeding targets.
- Strong commercial judgment with the ability to prioritize, multitask, and manage multiple projects in a dynamic environment.
- Demonstrated ability to influence and collaborate effectively across organizational levels with a credible and professional presence.
- Strong relationship-building skills grounded in integrity, reliability, and a customer advocacy mindset.
- Knowledge of e-commerce business models, adaptability to change, attention to detail, and willingness to travel as a representative of the eBay brand.
eBay Benefits
Salary €45,240
5% language differential
Annual Bonus Plan
25 days Holidays
Educational Assistance
Healthcare Plan
Life Assurance
Pension Plan
Sabbatical every 5 years
https://www.ebaybenefits.com/irl/
Does this sound like the role for you? Apply now!
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Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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