About IMG Academy
IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal, USA Today, and the Best and Brightest Companies to Work For for its workplace culture, innovation, and commitment to developing people both on and off the field.
IMG Academy provides growth opportunities for student-athletes and partners through an innovative suite of on-campus and online experiences:
- Boarding school and camps, delivered on a state-of-the-art campus in Bradenton, Florida
- Online coaching through IMG Academy+, focused on personal development through the lens of sport and performance
- Online college recruiting through NCSA College Recruiting and SportsRecruits, providing industry-leading recruiting education, tools, and access to a network of more than 40,000 college coaches for student-athletes, families, club coaches, and event operators
- Elevate by IMG Academy, a performance and personal development solution that delivers mindset, leadership, and wellbeing programming to schools, colleges, and organizations through a combination of digital content and immersive experiences
Position Summary:
As the Senior Salesforce Technical Architect, you will own the end-to-end architecture, performance, security, and scalability of our Salesforce platform. This role is critical in ensuring technical excellence while enabling the delivery of seamless, data-driven customer experiences across the organization.
You will serve as the strategic and hands-on technical leader for Salesforce, combining deep platform expertise with strong architectural judgment to guide complex implementations and platform evolution. Partnering closely with stakeholders across Sales, Marketing, Operations, Product, Data and Technology, you will translate business vision into scalable, future-ready solutions.
This role presents a unique opportunity to shape and mature our Salesforce ecosystem, establishing best practices, governance models, and a long-term technical roadmap. You will provide architectural oversight to both internal teams and external implementation partners, including Salesforce, ensuring alignment with enterprise standards and business objectives.
Reporting to Director of Commercial Technology, you will play a key role in advancing our customer experience strategy and enabling sustainable growth through a resilient and modern technology foundation.
Position Responsibilities:
Architecture & Strategy
- Define and lead the overall Salesforce architecture strategy, ensuring scalability, performance, and maintainability.
- Establish reference architectures, design patterns, and platform standards.
- Own the technical roadmap aligned with business and customer experience objectives.
Solution Design & Delivery
- Lead discovery, solution design, and technical architecture for complex initiatives.
- Translate business requirements into scalable, secure, and high-performing technical solutions.
- Aligning business needs with Salesforce capabilities and emerging platform features.
Platform Ownership & Governance
- Act as the primary technical authority for the Salesforce platform across the organization.
- Define and enforce governance, security, and data management best practices.
- Maintain architecture artifacts, system diagrams, and documentation for current and future states.
Integration & Data Architecture
- Design and oversee integrations across Salesforce, internal systems, and third-party platforms.
- Ensure data integrity, consistency, and performance across systems.
- Define enterprise data models and data flow strategies.
Delivery Oversight & Leadership
- Provide hands-on guidance to development teams (Apex, LWC, integrations, automation).
- Oversee implementation quality, code reviews, and release processes.
- Coordinate across internal teams and external partners to ensure successful delivery.
Platform Optimization & Continuous Improvement
- Identify opportunities to improve workflows, automation, and user experience.
- Optimize system performance, scalability, and reliability.
- Drive adoption of new Salesforce features and capabilities.
Knowledge, Skills and Abilities:
- 8–10+ years of experience in enterprise solution architecture, with at least 5+ years focused on Salesforce
- Proven experience architecting large-scale, integrated Salesforce solutions (Sales Cloud, Service Cloud, Marketing Cloud)
- Lightning Web Components (LWC)
- Flow and platform automation
- Strong experience with integration patterns (REST/SOAP APIs, Kafka, Mulesoft etc.)
- Expertise in Salesforce data architecture, security model, and governance
- Experience leading full lifecycle implementations (design → build → deploy → optimize)
- Experience with Event-Driven architecture and B2C commerce
- Experience with connecting marketing, sales, service, and e-commerce experiences
- Strong understanding of DevOps, CI/CD, and release management best practices
- Excellent stakeholder communication and cross-functional collaboration skills
- Strong architectural thinking with the ability to balance short-term delivery and long-term scalability
- Deep understanding of enterprise integration, data strategy, and system design
- Ability to influence both technical and non-technical stakeholders
- Strong problem-solving skills with a hands-on, solution-oriented mindset
- Commitment to continuous learning and staying current with Salesforce releases and ecosystem advancements
Salesforce Data Cloud (Data 360)
- Experience designing unified customer data models and identity resolution strategies
- Real-time data ingestion, segmentation, and activation across Salesforce ecosystem
- Enabling data-driven personalization and analytics
AI, Agentforce & Intelligent Automation
- Experience implementing Agentforce, Einstein AI, or generative AI capabilities within Salesforce
- Designing AI-powered workflows, copilots, and automation
- Familiarity with prompt engineering, AI governance, and responsible AI practices
Certifications
Required:
- Salesforce Certified Application Architect or System Architect
- Salesforce Certified Administrator
Preferred:
- Salesforce Certified Technical Architect (CTA)
- Salesforce Certified Platform Developer I or II (II preferred)
Nice to Have:
- Salesforce B2C Solution Architect
- Salesforce Marketing Cloud Developer
Background Requirements:
- Requires a background check upon offer
Benefits:
As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time roles.
- Comprehensive Medical, Dental and Vision
- Flexible Spending Account and Health Savings Account options
- 401k with an Employer Match
- Short Term and Long Term Disability
- Group and Supplemental Life & AD&D
- Gym Discount Program
- Pet Insurance
- Wellbeing Program
- and more!
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
www.ncsasports.org
www.ncsasports.org/careers
NCSA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.