About Us_
// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.
Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.
The Role_
// We are looking for an experienced Senior EA to support our CEO and Operating Group, reporting directly to the CEO. The role is part-time, ideally 4 days per week, although we would consider 3 days per week for an exceptional candidate.
This is not a traditional EA role focused only on diary management, but a trusted partnership role at the centre of how our leadership team works together.
You will help create clarity, protect focus, and most importantly, ensure that conversations turn into action. You will bring structure and calm to a global executive team spanning the UK and North America. You will help us move forward, together.
Location_
// This role is available for candidates based in London or the surrounding areas. It is primarily remote, with the expectation of attending our London office a couple of times per quarter.
Responsibilities_
Create clarity and momentum
Prepare agendas and materials for Operating Group meetings, Board sessions and All Hands
Capture decisions clearly and track actions through to completion
Notice when things start to drift and help bring focus back
Protect time and focus
Manage complex, multi time zone calendars for the CEO and wider Operating Group
Balance competing priorities with care and good judgement
Push back respectfully when something is not the best use of executive time
Support high-trust and sensitive work
Coordinate investor facing meetings and confidential initiatives such as M&A
Prepare professional documentation and ensure information flows securely
Be a calm and discreet presence in high stakes environments
Connect a global team
Build strong relationships across the UK and North America
Bridge time zones and communication styles with clarity and respect
Encourage openness and reduce silos across the Operating Group
Operational excellence
Arrange international travel when required
Manage expenses accurately and responsibly
Look for thoughtful ways to improve how the Operating Group works together
About You_
Significant experience supporting C level or senior executives in fast paced, global environments
Calm, thoughtful and steady, with the judgement to know when to step forward and when to step back
Comfortable being direct and clear, able to challenge respectfully when priorities conflict
Strong written skills, with the ability to distil complex discussions into clear summaries and actions
Confident working across cultures and time zones, building trust quickly with senior stakeholders
High emotional intelligence and sound judgement, especially in sensitive or high pressure situations
Experienced in handling confidential information with care and discretion
Confident using modern workplace tools such as Google Workspace and Slack, and open to adopting AI based productivity tools to improve efficiency
Some of Our Benefits_
25 days of holiday per year plus the option to buy another 5 days pro-rated
Private Healthcare via AXA, including pre-existing conditions and mental health
Life Insurance
Menopause support
Choice of workstation
Ability to work for up to 3 months per year from any country in the world (certain limitations)
Pension scheme
Training allowance of up to £1000 per year
£200 annual allowance for any home office need or improvement
Enhanced family leave pay
Cycle to work scheme
Regular social gatherings with a monthly allowance for each employee
Fun and collaborative environment with a focus on making a difference in the world
Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all.
// We are a network of innovators from all walks of life, passionate about making a difference. At Masabi, we operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work.
Whoever you are, just be yourself.
// We welcome applications from underrepresented groups, including disabled and neurodivergent people, and can make adjustments at any stage of the process. You’re also welcome to share your pronouns whenever you feel comfortable. Together, we simplify journeys, remove barriers, and improve daily life for millions.
Why Join Masabi?
Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are.
Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey.
Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load.
We’re already powering journeys - are you ready to join us?