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Join arenaflex: Shape the Future of Healthcare Data Excellence
Are you ready to make a meaningful impact in the healthcare industry while advancing your career with a leader in integrated health solutions? At arenaflex, we are transforming how healthcare organizations manage, analyze, and leverage their data to drive better outcomes for millions of members across the nation. We are currently seeking a talented and motivated Senior Business Data Analyst – Healthcare Information Management to join our Income Integrity Center of Excellence (COE) team.
This is a remarkable opportunity for a data-driven professional who thrives in a collaborative environment and is passionate about transforming raw information into actionable business insights. As part of our Income Integrity COE, you will play a critical role in driving data transformation initiatives, ensuring data accuracy, and supporting strategic decision-making across the organization.
About arenaflex
arenaflex is a prominent American health innovation company headquartered in Woonsocket, Rhode Island, standing as one of the largest integrated healthcare organizations in the United States. Originally founded as a chain of retail pharmacies, arenaflex has evolved into a comprehensive healthcare enterprise offering an extensive range of services across multiple sectors of the healthcare industry.
Our diverse portfolio includes retail pharmacies operating thousands of locations nationwide, pharmacy benefit management services through arenaflex Caremark, MinuteClinic walk-in healthcare services, specialty pharmacy operations, health insurance coverage through our acquisition of major insurance providers, and cutting-edge telehealth services. At arenaflex, we are committed to helping people on their journey to better health—not only for our customers but also for our dedicated team members.
What We Offer Our Team Members
arenaflex is renowned for providing a competitive and comprehensive benefits package designed to support the wellbeing, growth, and financial security of our employees. The benefits available to our team members include:
- Comprehensive Healthcare Coverage: Full medical, dental, and vision insurance plans to ensure you and your family have access to quality healthcare.
- Prescription Drug Coverage: Access to prescription medication benefits through arenaflex Caremark, making essential medications affordable and accessible.
- Retirement Savings: 401(k) retirement plans with generous company matching to help you build a secure financial future.
- Paid Time Off: Liberal vacation days, holidays, and sick leave to support work-life balance and personal wellbeing.
- Flexible Spending Accounts: Options for FSAs to cover qualified healthcare and dependent care expenses with pre-tax dollars.
- Life Insurance: Life insurance coverage providing financial protection for you and your loved ones.
- Employee Assistance Program: Confidential support services to help navigate personal and professional challenges.
- Employee Discounts: Exclusive discounts on arenaflex products and services, including prescriptions and retail items.
- Wellness Programs: Comprehensive health and wellness initiatives, including fitness incentives and resources to support your overall wellbeing.
- Tuition Assistance: Educational support programs to help you pursue continued learning and professional development.
- Career Growth: Robust opportunities for career advancement, including training programs and internal promotion pathways.
- Employee Recognition: Recognition programs and incentives celebrating outstanding performance and contributions.
- Community Engagement: Opportunities to participate in community service and volunteer initiatives.
- Remote Work Options: Flexible work arrangements including telecommuting and adaptable schedules based on role requirements.
- Diversity & Inclusion: A commitment to fostering a diverse and inclusive workplace where every employee feels valued and respected.
Position Overview: Senior Business Data Analyst
As a Chief, Business Counseling within the Income Integrity COE association at arenaflex, you will be driving key transformation initiatives focused on electronic clinical record data extraction, reconciliation and aggregation, and financial and operational reporting. This senior-level position offers significant visibility across the organization and the opportunity to influence critical business processes that impact millions of members.
Key Responsibilities
Your primary responsibilities in this role will include:
- Providing strategic guidance and direction to external vendors, external consultants, colleagues, and/or matrixed staff as needed to support Income Integrity Individual and Family Plan (IFP) Chance Change Income Integrity initiatives.
- Leading the reconciliation of data from various sources, including coding survey results and clinical record images, while simultaneously identifying gaps and recommending improvements to increase efficiency throughout the process.
- Serving as the business lead for system design and testing new capabilities, as well as supporting evaluation activities related to vendor reconciliation of coding results and clinical record images and other technical projects.
- Driving change initiatives related to system enhancements and fixes, ensuring seamless implementation and adoption.
- Understanding interdependencies both process-wise and timing-wise to further business objectives and ensure alignment across teams.
- Utilizing your expertise and experience to derive meaningful insights from complex datasets, transforming raw data into valuable business intelligence.
- Supporting coordination across shared services and vendors to ensure data integrity and establish robust data validation processes.
- Responsible for reviewing assignments including documenting and evaluating critical controls.
- Understanding strategies, results, and business impacts; documenting and expressing such understanding in both written and verbal formats.
- Conducting periodic updates of analytical schedules and division production systems.
- Researching and evaluating alternative solutions to address business needs and improve operational efficiency.
- Supporting over one million IFP members through rigorous vendor data quality and viability management; ensuring data is ingested into systems to drive entries; resolving all system validation errors to guarantee submission satisfaction.
- Analyzing and understanding advanced recovery to maximize results.
- Customizing Income Integrity reporting perspectives and outreach director data required for daily operations work.
Required Qualifications & Skills
To be successful in this role, you must possess the following qualifications and skills:
- Proven experience with IT application development lifecycles and methodologies.
- Demonstrated ability to influence others by transforming data into meaningful and actionable information.
- Strong proficiency in SAS/SAS EG/Python/SQL Server for data analysis and manipulation.
- Exceptional attention to detail and commitment to data accuracy.
- Proven vendor management experience with the ability to coordinate multiple external partners effectively.
- Excellent negotiation skills to drive favorable outcomes with internal and external stakeholders.
- Experience documenting business processes and recommending and implementing improvement strategies.
- Ability to perform testing functions with a systematic approach to quality assurance.
- Participation in system design initiatives from conception through implementation.
- Capacity to verify the accuracy of reporting against source documents, reports, and databases.
Ability to implement auditing procedures to ensure compliance and data integrity.
Preferred Qualifications
While not required, the following qualifications would be considered a strong plus:
- Experience in the healthcare industry, particularly with pharmacy benefit management or health insurance operations.
- Knowledge of electronic clinical record systems and medical coding standards.
- Familiarity with regulatory requirements and compliance frameworks in healthcare data management.
- Advanced degree in Business Administration, Healthcare Administration, Statistics, or a related field.
- Experience working in a remote or hybrid team environment.
- Strong presentation skills with the ability to communicate complex technical concepts to non-technical stakeholders.
Skills & Competencies for Success
Beyond formal qualifications, we are looking for candidates who demonstrate:
- Analytical Thinking: The ability to approach complex problems logically and systematically, breaking down issues into manageable components.
- Communication Excellence: Outstanding written and verbal communication skills to convey technical findings to diverse audiences.
- Strategic Mindset: The capacity to see the big picture while maintaining focus on detailed execution.
- Collaborative Spirit: Ability to work effectively across functional boundaries and build strong relationships with stakeholders at all levels.
- Adaptability: Comfortable working in a dynamic environment with evolving priorities and requirements.
- Initiative: Self-motivated with a proactive approach to identifying opportunities and driving improvements.
Career Growth & Development
At arenaflex, we believe in investing in our people and supporting their professional growth. As a Senior Business Data Analyst in our Income Integrity COE, you will have access to:
- Comprehensive onboarding and training programs to help you succeed in your role.
- Continuous learning opportunities through our internal educational resources and tuition assistance programs.
- Mentorship from senior leaders and subject matter experts within the organization.
- Clear career advancement pathways leading to senior management and leadership positions.
- Exposure to cross-functional projects that broaden your experience and build new skills.
- Regular performance feedback and development planning to support your career goals.
Work Environment & Culture
arenaflex fosters a collaborative, inclusive, and innovation-driven work environment where every team member's contribution is valued. We embrace diversity and believe that different perspectives strengthen our organization. Our culture emphasizes:
- Work-life balance with flexible scheduling and remote work options.
- Team member recognition and celebration of achievements.
- Commitment to corporate social responsibility and community involvement.
- Open communication and transparency across all levels of the organization.
- Continuous improvement and innovation in everything we do.
Compensation & Benefits
arenaflex offers competitive compensation packages that reflect the seniority and importance of this role. In addition to the comprehensive benefits package outlined above, this position includes:
- Competitive base salary commensurate with experience and qualifications.
- Annual performance bonuses and incentive opportunities.
- Equity or stock appreciation rights (for eligible positions).
- Professional development funding and conference attendance opportunities.
Join Our Team Today!
If you are a results-driven professional with a passion for data analytics, healthcare operations, and making a meaningful difference in the lives of millions of members, we want to hear from you! This is your opportunity to grow your career with an industry leader while contributing to vital healthcare initiatives that improve outcomes for people across the nation.
At arenaflex, we are dedicated to helping individuals on their path to better health—and that includes your professional journey with us. Apply now to join our team and become part of a dynamic organization that values innovation, integrity, and inclusion.
Don't miss this exciting opportunity to advance your career with arenaflex. Apply today and start making a difference!