JOB SUMMARY:
An SAP Program Manager at Argano is a high-level professional position responsible for overseeing and coordinating one large enterprise-level program or multiple projects and initiatives within an organization. This role plays a pivotal role in aligning program objectives with the organization's strategic goals, ensuring efficient project execution, and managing stakeholder relationships. The Program Manager at this level handles complex, cross-functional programs that are crucial to the organization's success. They are responsible for planning, executing, and closing a group of related projects that together achieve a common goal or strategic objective. In addition, they are responsible for identifying staffing needs within ongoing programs and working with Argano Delivery Leadership to ensure optimal resourcing.
RESPONSIBILITIES:
- Work with stakeholders to define the overall program goals and objectives, aligning them with the organization's strategic vision.
- Create a comprehensive program plan that outlines the scope, schedule, budget, resource allocation, and potential risks for all projects within the program.
- Allocate resources efficiently across the various projects in the program, ensuring that teams have the necessary personnel, tools, and equipment to succeed.
- Monitor the progress of individual projects within the program, ensuring that they are on track, meeting milestones, and delivering the expected outcomes.
- Identify potential risks and develop mitigation strategies to address them. This involves analyzing dependencies between projects and understanding how risks in one project might affect others.
- Establish clear communication channels between project teams, stakeholders, and senior management. Regular reporting on program status, risks, and accomplishments is crucial.
- Address any issues or conflicts that arise during the program, making decisions and providing guidance to project teams to keep things on track.
- Ensure that the deliverables from individual projects meet the required quality standards and align with the program's objectives.
- Manage changes to the program scope, schedule, or resources, ensuring that any modifications are properly assessed and approved, including scope change negotiation.
- Support Sales Team creation of Change Requests/Changes Orders
- Oversee Project Manager/Coordination maintenance of Program Budget Tracker/Burn Sheet to ensure allocated budget is not exceeded
- Oversee the closure of the program, ensuring that all projects are completed, lessons learned are captured, and the program's success is communicated to stakeholders.
MINIMUM AND/OR PREFERRED QUALIFICATIONS:
EDUCATION:
- Bachelor's degree in a relevant field such as Business Administration, Economics, Finance, Engineering, Computer Science, Information Systems or related field.
- MBA or relevant master's degree, advanced degree expected.
EXPERIENCE:
- 15+ years of experience in SAP project management, with a track record of successfully delivering a program of multiple complex projects on time and within budget.
- Proven track record of successfully managing and delivering complex, cross-functional SAP S/4 HANA programs.
- Project management software knowledge such as Microsoft Project, Smartsheet, Jira, Confluence, Asana, Trello, etc.
- Extensive knowledge of SAP methodology, to include SAP Activate, including associated deliverables and activities.
- Experience in optimizing resource utilization and cost-effectiveness.
- Proven experience in fostering a culture of continuous improvement.
- Previous experience in IT industries and with ERP and/or CRM technology platforms.
CERTIFICATES, LICENSES, REGISTRATIONS:
- Preferred Qualification: Industry certifications such as PMI, Prince2, etc., are highly valued.
SKILL REQUIREMENTS
- Advanced Leadership: Advanced Project Leadership: Demonstrated ability to lead and inspire project teams and drive successful project outcomes. Exceptional problem-solving and decision-making skills.
- Strategic Thinking: Strategic mindset with the ability to align projects with organizational goals and adapt to evolving priorities.
- Communication: Outstanding communication and negotiation skills, both written and verbal. Ability to negotiate and influence at all levels of the organization.
- Resource Management: Strong resource allocation and budget management skills. Optimize resource utilization and cost-effectiveness.
- Change Management: Skill in managing and leading change initiatives within an organization.
- Stakeholder Management: Proficiency in building and managing relationships with a wide range of stakeholders.
- Escalation Management: Manage proper internal communication to Argano leadership team and stakeholders, ensuring appropriate internal and external escalation processes are followed. Resolve most escalations while keeping Argano Delivery Leadership team informed.
TRAVEL:
- Must be able and willing to travel to customer sites 50-80% of the time.
Company
Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.
Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.