POSITION SUMMARY The Salesforce System Administrator serves as the primary owner of all internal Salesforce and Certinia environments. This role is responsible for day-to-day administration, system configuration, security governance, data integrity, and platform optimization across internal teams. ESSENTIAL FUNCTIONS • Administer and maintain internal Salesforce environments, including Sales Cloud, Service Cloud, and integrated Certinia applications. • Configure and manage objects, fields, page layouts, record types, validation rules, and Lightning pages. • Build and maintain Flows, automation, reports, and dashboards to support internal business processes. • Own Salesforce and Certinia security administration, including Profiles, Roles, Permission Sets, and Permission Set Groups. • Ensure access aligns with Ferrilli's least-privilege security framework and Workforce Classification Model. • Review and implement access changes for new users, role changes, and new functionality in a controlled and auditable manner. • Manage data imports, updates, and exports using tools such as Data Loader. • Monitor data quality and integrity across Salesforce and Certinia. • Support internal audits, reporting needs, and data governance initiatives. • Serve as the primary escalation point for internal Salesforce and Certinia issues. • Partner with internal stakeholders to gather requirements and deliver system enhancements. • Create and maintain system documentation, standards, and internal training materials. • Identify opportunities to streamline workflows and improve system usability across departments. • Coordinate with Finance, Sales Operations, Professional Services, HR, and IT on cross-functional initiatives. • Evaluate AppExchange tools and system enhancements for internal use and scalability. QUALIFICATIONS • Bachelor's degree or higher in accounting or related field. • Salesforce Advance Administrator Certification (required). • Salesforce Platform Developer I and II Certification strongly preferred. • 3+ years of hands-on Salesforce administration experience in an internal enterprise environment. • Strong experience with Salesforce Flows, reporting, dashboards, and data management tools. • Demonstrated experience administering security models, roles, and permission structures. • Experience administering Certinia (Financial Management, PSA, or related modules). • Prior experience supporting finance, resource management, or professional services operations. • Familiarity with governance models, change management, and audit-ready system administration. • Experience in consulting, SaaS, or higher education environments. Apply tot his job