Assemble is a company dedicated to aiding business leaders in making informed decisions through peer insights. The Sales Operations Coordinator will support the sales teams by managing data and processes, maintaining Salesforce data, and assisting with lead generation and reporting tasks.
Responsibilities
- Maintain accurate Salesforce data, including regular cleanup, validation, and ensuring alignment across sales and lead generation systems
- Build contact lists in ZoomInfo using sophisticated ICP profile information, taking care to validate contacts utilize credits in the most efficient ways
- Validate contact and account data in both ZoomInfo and salesforce, scrubbing and cleaning as you go
- Provide day-to-day CRM support by troubleshooting user questions, building custom reports and maintaining critical campaigns for both sales and marketing teams
- Assist with operational processes including documentation, system improvements, credit tracking, and data segmentation/filtering
- Support ticketing workflows in Zendesk by managing, tracking, and resolving internal or customer requests
Skills
- 1+ years of experience in Sales Operations, Revenue Operations, Business Analytics, or a similar role
- Strong experience working with Salesforce and ZoomInfo required
- Strong attention to detail and comfort working with large datasets
- Experience building or maintaining reports, campaigns and exporting/importing contacts in Salesforce
- Experience collaborating with commercial teams
- A proactive, 'get it done' mindset and willingness to jump in where needed
- Ability to work cross-functionally with sales, marketing, and operations teams
Benefits
- A competitive compensation package
- A hybrid work model that blends time in our downtown Toronto office with the flexibility of working from home
- A Flexible Paid Time Off Policy, 12 paid company holidays, and Summer Hours to help you recharge
- Comprehensive group benefits including health, dental, and flexible spending accounts to support your well-being
- Occasional opportunities to travel and experience our events in person
- Real room to grow your career in a high-growth environment where your contributions matter
Company Overview
Board.org is an Austin-based company that builds vendor-free, peer-to-peer communities. It is a sub-organization of Assemble. It was founded in 2017, and is headquartered in Austin, Texas, USA, with a workforce of 51-200 employees. Its website is https://www.board.org.