Overview
The Sales Development Representative is an inside sales representative that focuses on outreach prospecting and lead qualification with a focus of connecting with as many leads as possible to determine if they are a good customer fit for the organization.
Responsibilities
- Initiate discovery calls to qualified lead prospects with the assistance of the account manager; gather information, assess needs, educate on suitable product offerings and determine viability of a sale in the Healthcare industry
- Maintain purposeful, regular contact with identified prospects to add value and drive sale forward; regular contact includes emails, phone calls and other relevant activities
- Generate new qualified lead prospects by developing a target list of customers and executing calling and email campaigns
- Participate in events; make contact with potential customers at trade show booth and ensure proper lead follow up after the show
- Accompany account managers to onsite customer meetings
- Update all internal systems on all activities
- Participate in transition call with account manager when potential customer moves from lead to genuine sales opportunity; facilitate portions of the call to ensure proper transition
- Review and evaluate requests for proposals; assist prospects with drafting appropriate documentation
- Leverage multi tactical technology stack
- Partner with Field Reps and cross-functional teams and departments to develop targeted campaigns
- Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy
Basic Qualifications
- Bachelor's degree or equivalent experience
- Experience as a Sales Associate
- Inside sales experience
- Relevant Healthcare industry experience
- Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
- Able to thrive in a fast paced, deadline driven environment
- Demonstrated ability to establish rapport and gain the trust of others
- Microsoft Windows and Office proficient
- Strong business acumen
- Self-motivated, with high energy and an engaging level of enthusiasm
- Good at investigating situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
- Sharp, fast learner with a curiosity for technology as well as aptitude
- Up to 10% travel time required