Sales Development Representative

Melio is the fastest-growing B2B payment platform in the US, dedicated to helping small business owners succeed. As a Sales Development Representative, you will be responsible for initiating new business conversations, qualifying prospects, and collaborating with Account Executives to drive growth.

Responsibilities

• Conduct high-volume, targeted outbound activities including cold calls, personalized emails, and LinkedIn outreach to engage prospects who are not yet familiar with Melio
• Utilize provided lists and conduct independent research to identify SMB businesses that align with our Ideal Customer Profile (ICP) and pinpoint key decision-makers within those organizations
• Engage prospects in discovery conversations, effectively qualify their needs and pain points, and successfully book introductory meetings for our SMB Account Executives
• Work closely with your assigned Account Executives and Sales leadership to develop, refine, and execute outbound strategies, adjusting tactics based on performance and market feedback
• Ensure a seamless and effective transition of qualified opportunities to Account Executives, providing comprehensive context to maximize conversion rates
• Consistently meet and exceed daily, weekly, and monthly activity and meeting-set targets, directly contributing to Melio's revenue pipeline
• From time to time, assist with various initiatives such as event preparation and follow-up, targeted call blitzes, and other revenue-driving projects
• Maintain accurate and up-to-date records of all prospecting activities and customer interactions within Salesforce, contributing to a data-driven approach to performance improvement

Skills

• 1+ year of dedicated experience in an Outbound Sales Development or Business Development Representative role, with a proven track record of successful cold outreach (cold calling, email, LinkedIn)
• Demonstrated ability to identify target prospects and key decision-makers within a given territory
• Experience conducting high-volume, consistent outbound activities while maintaining quality and personalization
• Strong verbal and written communication skills, with the ability to articulate value propositions clearly and handle objections effectively
• A results-oriented mindset with a strong drive to meet and exceed targets
• Familiarity with CRM software (preferably Salesforce) and sales engagement tools (e.g., Outreach, SalesLoft)
• Ability to work collaboratively with Account Executives and adapt to evolving sales strategies
• Resilience and a positive attitude in the face of challenges, with a strong desire to learn and grow in a sales career
• Fintech, SaaS, or startup experience is a plus, demonstrating an ability to thrive in a fast-paced environment
• Experience in the payments or SMB market
• Familiarity with sales methodologies
• Proven ability to leverage data to improve prospecting effectiveness

Benefits

• Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
• 401K matching: Feel the investment of working at a high-growth company.
• Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.
• Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.
• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week.
• Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
• Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.

Company Overview