Intercom is an AI Customer Service company focused on enhancing customer experiences. The Sales Development Representative will engage with prospects and customers, assess mutual fit, and help move them forward in the sales process while building momentum for the sales team.
Responsibilities
- Engaging with potential and current customers to assess mutual fit via Intercom Inbox, phone, email & Linkedin
- Multi-tasking fast paced conversations while maintaining an engaging and positive experience for Intercom’s potential customers
- Working closely with Account Executives to build pipeline and drive deals
- Maintaining an up-to-date knowledge of our product and the value we can provide our customers
- Working with cross-functional partners to continuously better our workflows
- Engaging in team development and mentoring
Skills
- Excellent written and verbal communication
- Exceptional listening skills & the ability to take quick action on what you've learned
- Strong organization and time management
- Intellectual curiosity and problem solving
- Collaborative and coachable
- Highly motivated and self-driven
- Bachelor's Degree preferred
- 0-3 years of work experience (Sales and/ SaaS experience is a +)
- Familiarity with these systems and tools - SFDC, Outreach, Chilipiper, Linkedin Sales Navigator, Gong, Vidu, Google Suite
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews - great work is rewarded!
- Flexible paid time off policy
- Paid Parental Leave Program
- 401k plan & match
- In-office bicycle storage
- Fun events for Intercomrades, friends, and family!
Company Overview
Intercom is a software company that creates modern customer service software that redefines how businesses support their customers. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.intercom.com/.Company H1B Sponsorship
Intercom has a track record of offering H1B sponsorships, with 4 in 2026, 2 in 2025, 8 in 2024, 4 in 2023, 5 in 2022, 5 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.