Sales Account Manager (Hunter) – Managed IT Services (Aviation Industry)

Description

About the Job:

We are seeking a driven, hunter-focused Sales Account Manager to acquire new clients and increase revenue within the aviation sector. This role is ideal for a high-energy sales professional with 1–5 years of experience who excels in prospecting, building executive relationships, and closing complex managed IT service deals.

 

You will own the full sales cycle, target mid-market and enterprise aviation organizations, and position our managed IT services as mission-critical solutions that enhance operational efficiency, cybersecurity, and compliance.

 

What will you do?:

New Business Development (Hunter Focus)

• Proactively identify, research, and qualify new business opportunities through cold outreach, industry networking, events, referrals, and LinkedIn Sales Navigator.
• Build and maintain a strong top-of-funnel pipeline focused on aviation companies (airlines, MROs, FBOs, OEMs, airports, etc.).

Full Cycle Sales Ownership

• Lead discovery, needs analysis, and solution alignment for managed IT and cybersecurity services (MSP/MSSP).
• Work with technical teams on solution design, proposals, and scope-of-work development.
• Drive pricing discussions, contract negotiation, and final closing.

Consultative & Value-Based Selling

• Articulate business outcomes around ROI, risk reduction, regulatory compliance (e.g., FAA, TSA), operational uptime, and digital transformation.
• Translate technical solutions into business value for executive-level decision makers.

Stakeholder & Relationship Management

• Build trusted relationships with C-level leaders (CIO, CTO, CFO, COO) and other key influencers.
• Navigate complex, multi-stakeholder sales cycles (typically 4–9 months).
• Position yourself as a subject-matter partner, not just a vendor.

Process Discipline & Reporting

• Maintain accurate pipeline, sales stages, forecasting, and activity tracking in CRM (Salesforce, HubSpot, or Dynamics).
• Provide insights into leadership on deal trends, competitive intelligence, and market opportunities.

Requirements

What will you bring to ESP?

• 1–5 years of B2B sales experience, preferably in:
• • Managed IT services (MSP/MSSP),
  • SaaS, cloud, cybersecurity, or infrastructure solutions, or
  • Aviation technology or aviation services.
• Demonstrated success meeting or exceeding quota in roles requiring heavy new-logo acquisition.

Technical & Industry Acumen

• Understanding of IT service delivery (network, cloud, cybersecurity, helpdesk, infrastructure).
• Familiarity with aviation industry operations or its regulatory environment is a plus but not required.

Skills

• Strong consultative selling, objection handling, and value-based communication.
• Excellent presentation, negotiation, and executive communication skills.
• Ability to conduct meaningful discovery conversations with both technical and non-technical leaders.
• Self-motivated, resilient, and comfortable with high outbound activity expectations.

Education

• Bachelor’s degree in Business, IT, or related field preferred (not required).

 

Success Metrics

These help define expectations clearly for a 1–5-year seller:

• New qualified meetings are booked per month.
• New pipeline generated (dollar value).
• New revenue closed (monthly/quarterly/annual).
• Outbound activity KPIs (calls, emails, sequences, LinkedIn touches).
• CRM accuracy and forecast reliability.

If you are….

Motivated to develop your career in IT Airport group, supported by a strong learning and development culture, you are passionate about delivering service excellence and like the variety of end user environments we should connect and explore.

 

What we will offer:

Personal & Professional Development

Within a learning and development culture, we offer unlimited access to a wealth of professional and personal training so that you may develop your career.  We will guide all employees to both specific technologies and client environment training and compliment with recommended learning journeys via our L&D system, that cater to helping you reach career goals or objectives — whether you want to become a knowledge expert in your field or apply your skills to another division.

 

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here.

Salary:

We offer a competitive range based upon suitability or experience.

Benefits:

 Medical/Dental Insurance (including PPO)

PTO time

Commission (Monthly/Quarterly)

 

Who are we: 

ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that’s manages over 1,000 tickets a day for more than 200 customers.

 

Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide, has led to an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. Plus, our spares, repairs, and logistics service enables us to deliver intelligent end-to-end IT hardware lifecycle management anywhere in the world.

 

We are global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited for Environment, Information Security, Business Continuity, IT Service Management, and Occupational Health and Safety, and have privacy built by design into all our systems.

 

Our vision and ethos have stood the test of time and we aim to exceed expectation and delight customers every time and our values are integral to the way we work together.

 

ESP Global Services is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.