Experienced Senior Manager, Customer Strategic Insights – Foodservice and On-Premise Category Management and Guest Insights
**Rewritten Job Description:**
Join arenaflex's Customer Strategic Insights Team: A Pivotal Role in Driving Market Success
At arenaflex, we're committed to refreshing the world and making a difference every day. Our Customer Strategic Insights team is a key player in driving market success through best-in-class insights, strategy, and storytelling. We're seeking an experienced Senior Manager to lead category management and guest insights projects, working closely with the Growth, Customer Marketing, and Sales organizations. This is a unique opportunity to develop strategies and tactics that maximize opportunities for our customers, categories, and arenaflex.
Key Responsibilities:
- Department Subject Matter Experts: Lead by example with FSOP analytics/data asset tools and resources, setting the standard for excellence in the team.
- Insights Generators: Develop compelling stories about the state of FSOP categories and customer landscapes, effectively communicating insights to our customer teams.
- Customer Collaborators: Focus on strategic and informed customer business planning, ongoing customer commitment, and assortment strategies with key portfolio customers.
- Network Promoters: Sync with Human Insights, Retail Category Leadership, Planning & Strategy Departments, and our broader Customer Value and Growth department for consistent messaging internally and externally.
- Capability Advocates: Align with Platform Services, Retail Category Leadership, and Human Insights to ensure arenaflex remains at the forefront of analytic/data assets in FSOP.
Experience and Qualifications:
We're looking for a seasoned professional with 8+ years of work experience, preferably in the Consumer Packaged Goods (CPG) industry. A Bachelor's degree is required, with an MBA or other advanced degree preferred. Regular customer engagement and a background in owning and using primary research projects and budgets are highly valued. Experience with Foodservice and On-Premise is a plus, as is experience presenting to senior leaders of own and external organizations.
Technical/Functional Skills:
- Heavy usage of arenaflex Foodservice data sources and subscribed platforms: Dine, CBL, NPD, Datassential, Technomic, Mintel, Euromonitor.
- Willingness to learn new tools/solutions: Become an active ambassador of new programs.
- Leadership of fielding primary qualitative and quantitative research: Connect business needs to appropriate research methods and extract strategic, actionable value from studies.
- Advanced strategic thinking: Frame issues, solutions, and paths to implementation.
- Business planning: Incorporate corporate and customer needs/considerations.
- Highly analytical: Incorporate market and customer research, financials, customer & sales team feedback.
- Ability to collaborate with key internal/external cross-functionals: Effectively influence a wide variety of stakeholders.
- Strong ability to manage multiple deadlines: Prioritize the highest leverage opportunities.
- Effective communication & building relationships: Communicate complex concepts and information to a wide, varied audience in concise and engaging manner.
- Highly proficient in Excel, PowerPoint: Experience in Power BI – integrate disparate data sources with compelling visuals and language.
Career Growth Opportunities and Learning Benefits:
At arenaflex, we're committed to empowering each and every one of our employees to prioritize their career development. We offer a range of benefits, including:
- Iconic Brand: Work on the most recognized brand in the world and be part of developing the brand's next chapter.
- Exposure to World Class Leaders: Availability to global marketing leaders that will expand your network and expose you to emerging digital platforms and marketing insights.
- Creative Team Culture: Be inspired by the best brand leaders and agencies in the world, creating a creative culture that supports taking risks and innovation.
Work Environment and Company Culture:
arenaflex is a global community of passionate employees who are refreshing the world and making a difference every day. Our culture is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible, and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive, and agile – and value how we work as much as what we achieve.
Compensation, Perks, and Benefits:
We offer a competitive base salary, with a range of $140,791 to $168,416, depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits are offered, dependent on the position.
Conclusion:
If you're a seasoned professional with a passion for driving market success through best-in-class insights, strategy, and storytelling, we encourage you to apply for this exciting opportunity. Join our Customer Strategic Insights team and be part of developing arenaflex's next chapter. Apply now and take the first step towards a rewarding career with arenaflex.