Note: The job is a remote job and is open to candidates in USA. Serco is seeking a Vice President of Technical Operations to be responsible for driving the execution of the organization's technology strategy. This executive will oversee the evaluation, adoption, and operationalization of emerging technologies, ensuring alignment with business objectives and customer needs. The role involves leading cross-functional teams and partnering closely with executive leadership to improve technology delivery and accelerate business transformation.
Responsibilities
- Establish vision, strategy, and execution plans aligned with corporate objectives
- Drive evaluation, incubation, and deployment of emerging technologies, including AI, automation, cloud platforms, cybersecurity, data analytics, and next-generation infrastructure solutions
- Develop and oversee technical consulting services that help customers solve complex business and technology challenges
- Partner with the CTO to define technology roadmaps, innovation strategies, and operational priorities
- Establish and maintain technology governance, operational standards, and best practices across technical organizations
- Manage technical operations, resource planning, budget oversight, and organizational performance metrics
- Foster a culture of innovation, continuous improvement, and technical excellence
- Build and mentor high-performing teams of architects, consultants, engineers, and technical program leaders
- Collaborate with sales and business development teams to support growth initiatives, solution development, and strategic partnerships
Skills
- Ability to obtain and maintain a DoD Secret security clearance
- U.S Citizenship required
- Bachelor's Degree and a minimum of 10 years of operations experience in a government contracting environment
- OR a Master's degree with minimum 8 years of finance and program control experience in a government contracting environment
- Minimum 6 years of experience leading and developing a team
- Demonstrated ability to work as part of a collaborative team with a focus on high professional standards, strong follow-up and successful project execution
- Knowledge of general and corporate business practices, government contracting regulations and principles, DCAA compliance and audits, and accounting and finance principles
- Must be versed in various contract vehicles, i.e., CPAF, CPFF, LOE, FPLOE, FFP, T&M, IDIQs, etc
- Advanced Proficiency in MS Excel required
- Ability to travel occasionally (25% or less) within the United States
- Advanced knowledge of Deltek Costpoint Project and Revenue modules strongly preferred
Benefits
- Competitive pay
- Performance-based incentives
- Benefits that promote well-being and work-life balance
- Comprehensive health coverage
- Health savings accounts
- Retirement plans
- Life and disability insurance
- Time-off programs that support work-life balance
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan
- Flexible work arrangements where permitted by role or contract
Company Overview
Serco provides government services, IT, cybersecurity, logistics, and transportation support in North America. It was founded in 2014, and is headquartered in Herndon, Virginia, USA, with a workforce of 10001+ employees. Its website is https://www.serco-na.com.