Note: The job is a remote job and is open to candidates in USA. DiAngelo Law is a firm dedicated to helping entrepreneurs and small businesses protect their brands through strategic legal guidance. They are seeking a Legal Intake & Business Development Specialist to provide an exceptional first experience for prospective clients and assist in strengthening the firm's intake and business development systems.
Responsibilities
- Prepare for and conduct prospective client discovery calls
- Clearly and confidently educate prospective clients on the legal process and the firm’s process
- Identify prospective clients’ goals and legal needs, then help guide them toward the appropriate services and next steps
- Send representation agreements, payment links, and diligent follow-up
- Track all leads, notes, tags, lead sources, and next steps in the CRM
- Help reactivate prior leads, former clients, and referral opportunities
- Conduct client check-ins after matters close and at future relationship-building touchpoints
- Support referral outreach, client gifting, testimonials, and client retention initiatives
- Work with the attorney and marketing team on outreach campaigns, events, speaking opportunities, and business development efforts
- Help create, document, and improve intake, sales, CRM, and client relationship systems
Skills
- Strong verbal and written communication skills, with the ability to explain legal concepts clearly, professionally, and in plain English
- Comfortable speaking with prospective clients, asking thoughtful questions, identifying needs, and guiding them toward the appropriate next step
- Confident discussing legal services, pricing, value, and process in a way that is consultative, strategic, and client-centered
- Organized, detail-oriented, and highly consistent with follow-up, especially when managing multiple leads, conversations, and next steps at the same time
- Comfortable using CRMs, checklists, templates, spreadsheets, and reporting tools to keep information accurate, current, and actionable
- Committed to following established processes, while also able to identify gaps, suggest improvements, and help make systems stronger over time
- Proactive, resourceful, and solutions-oriented, with the judgment to move things forward without waiting to be told every next step
- Able to work independently in a remote environment while staying responsive, accountable, and connected to the team
- Warm, professional, emotionally intelligent, and client-focused, with the ability to build trust quickly and communicate with confidence
- Interested in business development, client relationships, and firm growth, not just administrative intake
- Willing and able to build a strong working foundation in trademark, intellectual property, and business law
- Trademark or law firm experience is required
- Legal intake, sales, business development, client success, account management, or professional services experience is preferred
Benefits
- Remote work with structure, support, and clear expectations, giving you flexibility while still staying connected to the team and the firm’s goals.
- Starting compensation structured as salary, with the role designed to evolve into a salary-plus-bonus model based on defined goals, performance, measurable contribution, and firm growth, so your financial growth can be tied to the value you help create.
Company Overview
DiAngelo Law specializes in trademark law, offering services in registration, enforcement, and litigation. It was founded in 2015, and is headquartered in Tampa, Florida, USA, with a workforce of 2-10 employees. Its website is https://diangelolaw.com.