[Remote] Technical Program Manager- FedRAMP

Note: The job is a remote job and is open to candidates in USA. Nexthink is the leader in digital employee experience management software, seeking a FedRAMP Technical Program Manager to oversee their compliance programs. This role involves driving FedRAMP processes, coordinating with various teams, and ensuring alignment on federal compliance priorities.

Responsibilities

• Own and drive FedRAMP program execution across the authorized environment, including governance routines, milestones, risks, evidence collection, remediation tracking, and continuous monitoring activities
• Provide operational oversight for the FedRAMP system boundary, ensuring that system changes, control responsibilities, data handling expectations, and authorization commitments are understood and followed by the right teams
• Coordinate FedRAMP processes across Security, Engineering, Product, Cloud Operations, Support, Legal, and Customer Success, translating compliance requirements into practical execution plans
• Manage relationships with third-party assessment organizations, consultants, cloud service providers, and other external advisors, ensuring clear expectations, timely deliverables, and high-quality audit outcomes
• Partner with customer-facing teams to support federal customer meetings, security reviews, compliance questionnaires, authorization discussions, and explanations of Nexthink's government cloud roadmap
• Maintain and improve FedRAMP documentation, including program plans, control narratives, policies, procedures, POA&M inputs, customer-facing materials, and recurring compliance reporting
• Track findings, risks, exceptions, and dependencies through closure, ensuring accountable owners, realistic deadlines, and transparent escalation when decisions or resources are needed
• Support future public sector initiatives, including readiness planning for FedRAMP Moderate, DoD IL5/IL6 environments, agency-specific requirements, and related federal compliance frameworks
• Help build repeatable operating mechanisms for a federal cloud program, including change governance, audit readiness, customer data handling reviews, incident coordination, and cross-functional readiness forums

Skills

• 7+ years of experience in technical program management, security compliance, cloud governance, federal delivery, or related roles supporting regulated SaaS, cloud, or public sector environments
• Strong working knowledge of FedRAMP processes, including authorization readiness, control implementation, evidence management, continuous monitoring, POA&M management, and assessment coordination
• Good understanding of U.S. federal programs and compliance expectations, including how agencies, sponsors, assessors, consultants, and cloud service providers interact during authorization and post-authorization operations
• Experience managing audits, assessments, or compliance programs involving frameworks such as FedRAMP, NIST 800-53, DoD SRG, FISMA, ISO 27001, SOC 2, or similar control regimes
• Ability to understand cloud architecture, security boundaries, shared responsibility models, data flows, logging, access control, incident response, and change management well enough to engage credibly with technical teams
• Track record of driving complex, cross-functional initiatives where success depends on influence, coordination, documentation quality, and persistent follow-through
• Experience working with public sector customers, systems integrators, resellers, government procurement channels, or federal security stakeholders is highly desirable
• Exposure to DoD Impact Level environments, especially IL5/IL6, Azure Government/GCC High, AWS GovCloud, or similar sovereign/government cloud environments is a strong plus

Benefits

• 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.
• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
• Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
• Free accessto professional training platforms to explore your interests and enhance your skills.
• Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
• Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
• Bonuses for referring successful hires after three months of continuous employment.

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