Note: The job is a remote job and is open to candidates in USA. Mondo is seeking an experienced SAP SuccessFactors Project Manager to support a portfolio of client-facing SuccessFactors engagements, including implementations, upgrades, enhancements, and sustainment activities. The role involves managing project delivery, stakeholder communications, project financials, and cross-functional coordination in a fast-paced consulting environment.
Responsibilities
- Manage multiple concurrent SAP SuccessFactors client engagements, including implementations, upgrades, enhancements, and managed services activities
- Serve as the primary customer-facing project lead, running weekly and bi-weekly status meetings and managing stakeholder expectations
- Develop and maintain project plans, timelines, risks, issues, action items, and delivery schedules
- Maintain project management workbooks and reporting documentation, including forecasting, actuals, resource allocation, project health, and budget tracking
- Coordinate consultants, Customer Success teams, and client stakeholders to ensure successful project delivery
- Lead project communications, status reporting, and executive-level updates for both internal and external stakeholders
- Manage SuccessFactors release and upgrade initiatives, including feature reviews, testing coordination, stakeholder communication, and deployment planning
- Monitor project scope, budget, resource utilization, and delivery milestones while proactively identifying risks and mitigation strategies
- Handle client escalations and delivery challenges while maintaining strong customer relationships
- Support transitions from implementation into ongoing managed services and sustainment operations
- Drive issue resolution across customer, consulting, and internal delivery teams
Skills
- 5+ years of Project Management experience
- 3+ years of direct SAP SuccessFactors project experience
- Experience managing SAP SuccessFactors implementations, upgrades, enhancements, or sustainment engagements
- Experience working in a client-facing consulting, professional services, implementation partner, or managed services environment
- Experience managing multiple concurrent customer engagements simultaneously
- Experience maintaining project plans, status reports, project documentation, and stakeholder communications
- Experience tracking project financials, including forecasting, actuals, resource allocation, and budget reporting
- Strong stakeholder management and customer-facing communication skills
- Proven ability to manage difficult client situations, escalations, and competing priorities
- Ability to work independently with minimal oversight in a fast-paced delivery environment
- Bachelor's Degree required
- Authorization to work in the United States (US Citizen required)
- Experience working for a SAP SuccessFactors consulting firm, implementation partner, or professional services organization
- PMP certification or other Project Management certification
- Experience managing SuccessFactors release management and feature adoption initiatives
- Experience transitioning clients from implementation into managed services or sustainment support models
- SAP HCM experience
- Experience supporting federal, government, FedRAMP, DoD, or other highly regulated environments
- Experience managing portfolios of 4-5+ concurrent client engagements
- Strong consultative approach with executive presence, adaptability, and relationship-building skills
Benefits
- Eligible for Health, Dental, Vision, 401K
Company Overview
Mondo is a staffing firm that focuses and specializes on niche IT, Tech, and digital marketing. It was founded in 2000, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.mondo.com/.