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// POSTED: May 4, 2026

[Remote] Strategic Account Manager- Media / Entertainment

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Note: The job is a remote job and is open to candidates in USA. Applause is a leading provider of software testing and UX research solutions, recognized as a Top Workplace. As a Strategic Account Manager- Media / Entertainment, you will drive revenue growth by managing strategic accounts and developing long-term client relationships in the Media / Entertainment sector. Responsibilities • Develops and executes sales plans and coordinates sales efforts to achieve new customer revenue and existing customer up-sell revenue targets for Fortune 100 accounts within the Media / Entertainment industry • Meets or exceeds defined sales quota through strategic account planning, networking and use of company resources • Strong preference for experience selling technology/ managed services • Actively participates in regional marketing events for lead generation (industry trade shows, professional associations, etc…) • Focus on Account Management and Business Development to maximizes Applause’s revenue and profitability potential by up-selling to existing clients, driving renewal revenue and ensuring client satisfaction; Involvement in kickoff meetings, major milestone meetings, and opportunistic participation where senior client decision makers are present • Sales Leadership - Strategic sales approach, creates value for clients and adds to the company’s capabilities and reputation; Maintains a thorough understanding of Applause’s product offerings and tailoring its presentation to meet the needs of different types of organizations • Assists clients in developing the business case and value proposition for proposed solutions when necessary • Collaborates with Client Services Team and Executive Leadership Team in executing the company’s sales process including proposal development • Tracks and maintains all prospect and client activity in Salesforce.com • People Development - Contributes to the growth, development and positive experience of the sales team Skills • BA/BS Degree or equivalent business experience • 8+ years of Professional services, Managed services or solution sales experience • Proven track record of successful customer engagements across a spectrum of enterprise-class verticals • Demonstrated success selling to Media / Entertainment industry • A strong foundation for strategic and tactical selling of a solution sale • Excellent presentation and negotiation skills • Motivated to advance growth in an entrepreneurial, rapidly growing company environment Benefits • Employee-centric benefits • Support your physical and mental well-being • Promote work-life balance • Fuel your professional growth Company Overview • Applause is a crowd-sourced digital quality testing enabling companies to deliver digital experiences to their customers. It was founded in 2007, and is headquartered in Framingham, Massachusetts, USA, with a workforce of 201-500 employees. Its website is http://www.applause.com.
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