Note: The job is a remote job and is open to candidates in USA. Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. They are seeking a Senior Site Reliability Engineer with a strong focus on Observability and Incident Management to improve system visibility and reliability across their platform while partnering with engineering teams to build scalable systems.
Responsibilities
- Own and evolve observability strategy, including monitoring, alerting, dashboards, logging, and distributed tracing
- Define and manage SLIs, SLOs, and reliability metrics
- Lead incident response, postmortems, and continuous improvement initiatives
- Improve MTTD and MTTR through automation and operational excellence
- Integrate observability into CI/CD pipelines and software delivery workflows
- Build and maintain reliable cloud infrastructure on AWS and Kubernetes
- Mentor engineers and promote SRE best practices across the organization
Skills
- 8+ years of experience in software engineering, infrastructure, or operations
- 5+ years of Site Reliability Engineering experience
- Deep expertise with observability platforms such as New Relic, Datadog, Dynatrace, Grafana, or Prometheus
- Strong experience with monitoring, alerting, incident management, and reliability engineering practices
- Hands-on experience with AWS, Kubernetes, and cloud-native technologies
- Proficiency in Python, Bash, PowerShell, or similar scripting languages
- Excellent communication and collaboration skills
- Leading observability platform implementations or migrations at scale
- Building SLI/SLO frameworks and reliability programs
- Experience with OpenTelemetry, distributed tracing, and modern observability architectures
Benefits
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Company Overview
Filevine provides a legal operating platform integrating AI for case, document, and lead management. It was founded in 2014, and is headquartered in Salt Lake City, Utah, USA, with a workforce of 501-1000 employees. Its website is http://filevine.com.