Note: The job is a remote job and is open to candidates in USA. ReflexAI is focused on enhancing conversation performance through AI-powered training simulations. They are seeking a Senior Product Marketing Manager to oversee product storytelling and ensure effective sales enablement, customer marketing, and competitive intelligence.
Responsibilities
- Build and maintain the full sales enablement and collateral ecosystem — one-pagers, vertical-specific pitch decks, battlecards, objection-handling guides, product videos, and ROI frameworks. Own adoption, not just production: assets should be current, accessible, and actively used by the field
- Lead go-to-market execution for new product releases, building supporting assets, running internal training for sales and CS, and ensuring both teams can accurately position and explain what just shipped. Build the enablement systems that sustain adoption after launch day
- Track the competitive landscape and maintain current battlecards. Synthesize win/loss patterns, objections, and messaging signals from sales conversations and customer interactions, and bring that back to marketing and product leadership on a regular cadence as a primary input to how positioning evolves
- Build and continuously grow our library of proof (case studies, testimonials, metrics, and customer quotes) by working closely with CS and product to surface outcomes on a regular cadence. Actively maintain G2 and other review profiles, soliciting reviews at the right lifecycle moments
- Support analyst relations, industry awards, and third-party validation efforts as category-building proof points. Help ReflexAI show up with authority and consistency wherever buyers and influencers are paying attention
- Own all customer-facing communications, including the customer newsletter, direct communications to the install base, and in-app messaging and guided walkthroughs, ensuring customers understand new features and can adopt them without friction across the full customer lifecycle
- Keep customer logos, product messaging, and interactive demos current on the website at all times, working with web and design partners to ensure what's live reflects the actual product and customer base
Skills
- 7+ years of B2B SaaS product marketing experience in a high-growth startup environment, operating at both strategic and executional levels
- Demonstrated success building sales enablement hands-on and maintaining the full collateral ecosystem a sales team needs, with a track record of driving field adoption
- Sharp competitive and market instincts. Able to synthesize field signal and translate it into actionable intelligence for sales, product and leadership
- Demonstrated success leading product launches end-to-end, including building the enablement systems that sustain adoption post-launch
- Strong writing and storytelling skills. Able to turn customer conversations, data, and product details into assets that move deals forward
Benefits
- Flexibility to work remotely from anywhere in the United States
- Generous retirement, equity, healthcare, and PTO policies
Company Overview
ReflexAI provides organizations with tools that transform how they train, develop, and empower their frontline teams. It was founded in 2022, and is headquartered in New City, New York, USA, with a workforce of 51-200 employees. Its website is https://www.reflexai.com/.