Note: The job is a remote job and is open to candidates in USA. Blackbaud is a company that powers social impact through purpose-driven technology and responsible AI. They are seeking a Sr. Manager for the Finance Value Stream who will lead a global team in enhancing finance systems and operations while driving technology adoption and process transformation.
Responsibilities
- Guide and mentor a global, remote Finance Value Stream team through continuous transformation, evolving team mindsets, building change resilience and enabling greater value through effective human and AI collaboration
- Champion and lead both software enabled and AI informed redesign of finance workflows, driving technology adoption and business process transformation with a structured change management approach to improve efficiency, scalability, controls and user experiences
- Establish governance frameworks, design standards, and KPIs to elevate delivery quality and platform maturity across Finance systems and capabilities
- Lead, mentor, and develop Product Owners, configuration engineers, and cross-functional contributors, providing career guidance and performance management
- Lead and refine user story discussions to align with Finance value stream features and objectives, ensuring stories are prioritized with clear acceptance criteria
- Own accountability over the team's planning on scope, dependencies, and capacity to properly prioritize roadmaps and backlog refinements
- Own and continuously refine the team-level backlog, ensuring user stories are clear, testable, and aligned to Finance value stream features
- Own and evolve the Finance value stream roadmap, ensuring it reflects enterprise priorities, OKR commitments, and long-range planning outcomes
- Partner with Value Stream Owner, Business Architects, and Solution Architects to maintain a unified vision across Finance capabilities
- Ensure alignment between the Finance roadmap and GTM strategy, regulatory requirements, and operational readiness
- Build and maintain a prioritized Feature backlog spanning the full finance operations lifecycle: financial close, FP&A, AP/AR, billing, reconciliation, and auditability
- Resolve complex intra-ART and cross-value-stream priority conflicts using economic framing, WSJF, and stakeholder alignment
- Lead integrated change delivery encompassing both system changes and associated finance business process transformation
- Proactively monitor Workday Finance product releases, roadmap previews and community best practices to maintain the long-term integrity of Finance systems and drive platform modernization efforts while remaining flexible to evolving business requirements
- Maintain hands-on fluency with Workday Finance configuration, ensuring solution design recommendations are grounded in platform reality and the team is leveraging the system to its fullest capability
- Collaborate with internal finance customers to define deployment expectations, ensure consistency with strategic direction, and map opportunities to improve workflows
- Lead and drive continuous improvement initiatives to incorporate new functionality and emerging AI capabilities to enhance the finance user experience and drive operational efficiency
- Identify high value AI use cases, build the business case, and translate them into measurable operational outcomes (cost, risk, cycle time, accuracy)
- Develop and maintain work instructions and job aids while creating a streamlined, efficient, and self-service approach to Finance reporting requirements
- Lead troubleshooting and resolution of complex technical and process issues, ensuring minimal business disruption
- Ensure compliance with data security, privacy regulations, and internal governance standards across all Finance systems and data
- Define and track Finance value stream KPIs; partner with analytics and Finance leadership to monitor performance and adjust continuously
- Partner with Finance, Accounting, FP&A, Billing, Risk/Compliance, Legal, and Customer Success to align experience design with operational readiness
- Represent the Finance value stream at executive and cross-ART forums; communicate roadmap progress, risks, and outcomes to senior leadership
- Participate in ART events including PI Planning, System Demos, and Inspect & Adapt sessions
- Influence without authority to drive shared accountability and collaboration across the value stream and broader organization
- Accept features when they meet the Definition of Done; champion quality and operational readiness at every stage of delivery
Skills
- 10 or more years of experience in Finance Operations, ERP/financial systems, or Product Management (SaaS preferred)
- 5 or more years of people management experience, with a strong leadership presence and proven track record of building, leading, and inspiring global teams
- Demonstrated experience leading cross-functional delivery teams in SAFe or scaled Agile environments
- Familiarity with enterprise ERP platforms (e.g., Workday and Hyperion) and finance data architecture
- The ability to lead at the strategic level while staying hands-on with solution design and delivery
- Continuously identifying opportunities to improve flow, reduce friction, and drive maximum value across Finance operations
- Excellent analytical capabilities; a conceptual thinker with the ability to translate complex concepts into clear messages, impactful visuals, and actionable plans
- Self-starter with a strong desire to seek optimal solutions and share discoveries with colleagues
- Ability to deliver work that meets all minimum standards of quality, security, and operability
- Ability to work flexible hours as needed to support a global team
- Familiarity with SAFe Agile methodologies, including PI Planning, WSJF-based prioritization, and dependency management
- Experience with end-to-end finance operations including financial close, consolidation, FP&A, AP/AR, billing, and reconciliation
- SAFe PMPO certification or equivalent
- Experience defining technical and user requirements in Azure DevOps, JIRA, or equivalent ALM tools
- Strong interpersonal skills and ability to effectively organize and communicate across technical and business audiences
- Root cause analysis and complex problem-solving skills
- Highly collaborative and adaptable mindset with comfort navigating ambiguity and changing priorities
- Product management experience in Fintech or enterprise finance SaaS products and services
Benefits
- Medical, dental, and vision insurance
- Remote-flexible workforce
- Wellness Programs
- 401(k) program with employer match
- Flexible paid time off
- Generous Parental Leave
- Donations for Doers
- Pet insurance, legal and identity protection
- Tuition reimbursement program
Company Overview
Blackbaud is the world’s leading provider of AI-powered solutions for social impact. It was founded in 1981, and is headquartered in Charleston, South Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://www.blackbaud.com.