Note: The job is a remote job and is open to candidates in USA. Medtronic is a leader in global healthcare technology, committed to championing healthcare access and equity. They are seeking a Sr. Clinical Product Specialist for OR/NICU/PICU environments who will enhance the selling process by serving as a clinical expert on Acute Care and Monitoring products, driving product adoption and supporting sales activities within their assigned territory.
Responsibilities
- Lead OR/NICU selling and clinical activities for INVOS cerebral/somatic oximetry and Nellcor pulse oximetry technologies within assigned territory and partner with regional sales teams to ensure both pre- and post-sale requirements are met
- Lead pre-sale clinical demonstrations and evaluations to showcase the clinical value of ACM solutions. Coordinate and participate in evaluations along with aligned field sales team and customer to ensure they are conducted according to best practices. Engage key stakeholders with product value propositions, supporting literature, etc. appropriate to their specific care area
- Lead post-sale activities including implementation, product education, in-servicing, and ongoing support to ensure robust adoption and utilization
- Stimulate, support, and facilitate clinical champions in the development of institutional policies and processes that leverage ACM products to improve patient care
- Demonstrate skills appropriate to successful advancement of complex sales, including:
- Strong analytical abilities and use of business tools such as Salesforce.com (SFDC) and Sales Analytics to develop a robust territory strategy and business plan
- Consistent effectiveness in both offensive and defensive competitive selling situations
- Expert-level clinical knowledge of acute care in the adult/pediatric OR/CVOR and/or NICU/PICU including monitoring applications for critically ill neonates and children, including Nellcor pulse oximetry and INVOS cerebral/somatic oximetry
- Act as a key resource for and collaborate with other internal partners (e.g., Clinical Directors, Sales Leaders, Sales Partners, Marketing, Medical Affairs, R&D) on the following:
- Educate and update the organization quarterly on OR/CVOR NICU/PICU trends and customer needs
- Identify and develop Key Opinion Leaders, reference accounts and/or potential development partners
- Development and sharing of best practices throughout the organization as a OR/NICU CPS Subject Matter Expert (SME)
- Stay up to date on the educational needs of the NICU/PICU customer base related to product utilization and concepts of clinical application
- Assess internal processes for delivery of customer education and implement process improvements as needed
- Provide expert input to facilitate the development of sales and marketing materials, customer presentations, education plans and evaluation plans that reflect the needs of the customer
- Identify subject areas, individuals, and opportunities for clinical research to further the body of evidence for our products in collaboration with Medical Affairs experts
- Evaluate potential OR/NICU product additions or acquisitions, and contribute to the successful integration of new portfolio products as applicable
- Demonstrate behaviors consistent with senior level clinical leaders, including:
- Create an environment conducive to personal development and feedback for self and peers
- Model the essence of team spirit throughout the organization
- Identify and work though difficult and complex issues with customers without compromising relationships
- Assess productivity and return on time invested and discuss opportunities for improvement with key stakeholders to ensure results
- Assist Clinical Directors with specific zone-level initiatives or programs
- Invest in self-development and education necessary to maintain status as a OR/NICU SME
- Attend applicable trade shows, medical association meetings, and educational symposia to network with customers/clinicians
- Timely completion of all special project and administrative duties
Skills
- A Bachelor's Degree with a minimum of 4 years of clinical experience as a licensed clinician within the acute care hospital environment
- An advanced degree with a minimum of 2 years of clinical experience as a licensed clinician within the acute care hospital environment
- A valid driver's license is essential for this role
- Expert-level clinical knowledge of acute care in the adult/pediatric OR/CVOR and/or NICU/PICU including monitoring applications for critically ill neonates and children, including Nellcor pulse oximetry and INVOS cerebral/somatic oximetry
- Strong analytical abilities and use of business tools such as Salesforce.com (SFDC) and Sales Analytics to develop a robust territory strategy and business plan
- Consistent effectiveness in both offensive and defensive competitive selling situations
- Demonstrate skills appropriate to successful advancement of complex sales
- Act as a key resource for and collaborate with other internal partners (e.g., Clinical Directors, Sales Leaders, Sales Partners, Marketing, Medical Affairs, R&D)
- Invest in self-development and education necessary to maintain status as a OR/NICU SME
- Attend applicable trade shows, medical association meetings, and educational symposia to network with customers/clinicians
- Timely completion of all special project and administrative duties
- Must be results oriented, with internal motivation to achieve high-level results and manage complex projects to completion
- Demonstrated resiliency and high tolerance for ambiguity
- Strong verbal and written communication
- Exceptional client interaction skills
- Strong ability to create and deliver presentations, education plans, and evaluation plans that reflect the needs of the customer
- Public speaking skillsets
- Exceptional thoroughness, attention to detail, and follow-through
- Understanding of the markets in which RMS competes
- High energy, entrepreneurial, and self-motivated
- Proficient in Salesforce.com, Sales Analytics and MS Office (including Word, PowerPoint, and Excel)
- Desire and ability to travel overnight (air/ground/hotel) within assigned territory and nationally when needed for high profile projects, conferences
- 3-5 years total critical care experience in an acute care hospital environment, with a minimum of 3 years' experience in OR, CVOR, NICU, PICU
- OR or NICU/PICU Clinical Educator or experience in education curriculum development and delivery
- RN BSN, Advanced Practice Nurse NNP, Perfusionist
- 2+ years in team selling environment
- Experience with health care or medical device industry, either clinical education or sales
- Sales experience or possession of strong selling traits is preferred
- Demonstrated ability to work effectively in a complex, geographically distributed organization with multiple value streams
- Track record of building successful strategic business partnerships
Benefits
- Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Paid sick time, as required under applicable state law (for Temporary employees)
- Employee Stock Purchase Plan (available to Temporary employees)
Company Overview
Medtronic is a healthcare technology company that designs and develops AI-based products and solutions for the medical industry. It was founded in 1949, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://www.medtronic.com.