Note: The job is a remote job and is open to candidates in USA. Granicus is a company dedicated to transforming the Govtech industry by enhancing the connection between governments and their constituents. They are seeking a Senior Program Manager to lead early adoption and product readiness for new AI features, ensuring that new releases are validated, customer-ready, and smoothly adopted before broader rollout.
Responsibilities
- Own and manage early-stage adoption for new AI features and products
- Define program goals, timelines, and success criteria
- Coordinate customer participation with Sales, Presales, and Implementation partners
- Collect and synthesize feedback to inform product improvements and release decisions
- Partner with Product and Engineering teams to support release readiness planning
- Track and coordinate resolution of issues identified during early adoption
- Support validation that new releases continue to perform as expected across existing functionality
- Help ensure new features meet usability and quality expectations prior to general availability
- Serve as a central point of coordination across Engineering, Design, Presales, and Implementation
- Support early alignment on design considerations and customer use case
- Facilitate regular check ins focused on readiness, risks, and launch coordination
- Ensure customer facing teams are informed and prepared for upcoming changes
- Provide clear visibility into early adoption outcomes and readiness status
- Surface insights and trends from customer feedback
- Support leadership with structured updates on progress, risks, and decisions
Skills
- 7+ years of experience in program management, product operations, or delivery leadership
- Experience working cross functionally with technical and customer facing teams
- Strong organizational and communication skills
- Ability to manage multiple workstreams in a fast-paced environment
- Experience with AI, data driven, or SaaS products
- Background in B2B or public sector technology
- Experience running beta, pilot, or early access programs
Benefits
- Flexible Time Off – Take the time you need to rest, recharge, and live your life.
- Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
- Work From Home Reimbursement – Support a productive home office environment.
- Multiple Health Plan Options – Including a 100% employer-paid plan.
- Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
- Fitness Reimbursement Program – Stay active, your way.
- On-Demand Mental Health Support – Access to Headspace and other wellness tools.
- Paid Parental Leave – For both birthing and non-birthing parents.
- Traditional & Roth 401(k) – With a generous company match.
- Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
- Online Learning Platforms – Fuel your professional development.
- Competitive Salary & Bonuses – Your contributions are valued and rewarded.
Company Overview
Granicus provides technology that empowers government organizations to create better lives for the people they serve. It was founded in 1999, and is headquartered in Denver, Colorado, USA, with a workforce of 1001-5000 employees. Its website is http://www.granicus.com.Company H1B Sponsorship
Granicus has a track record of offering H1B sponsorships, with 3 in 2025, 2 in 2023, 3 in 2022, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.