Note: The job is a remote job and is open to candidates in USA. Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. They are seeking a Senior Product Marketing Manager to drive the success of Gainsight’s Atlas AI Agent offerings by executing strategic product marketing initiatives that bring compelling messaging, positioning, and product value to market.
Responsibilities
- Execute comprehensive product marketing strategies, ensuring alignment with company goals and cross-functional collaboration
- Deeply understand our buyer and market, product differentiators, value proposition and our competitors
- Continuously research and iterate on our agentic positioning as an agile, evolving aspect of our offerings and the broader market
- Build and demonstrate deep proficiency with relevant Gainsight products, delivering compelling demos and guiding stakeholders through advanced use cases
- Own and drive feature release and high impact launch programs in partnership with Product, ensuring seamless execution of initiatives and strategic alignment across the portfolio
- Create and own both individual product and relevant platform materials, including feature/product videos, use case content, presentations, pitch decks, content, and more
- Capture, consolidate and incorporate market feedback on messaging from the field, analyst, and industry sources to continually iterate on product positioning
- Drive proactive product and release enablement in partnership with Product Ops, CS Ops, and Enablement
- Act as a senior product SME for the marketing team, influencing and supporting demand generation, cross-sell initiatives, webinars, content creation, events, and more
- Build and nurture strong cross-functional relationships with Sales, Product, Marketing, and Post-Sales teams and leadership to drive cohesive product marketing strategies across Gainsight
- Take ownership of ad hoc projects and needs aligning with product marketing mission to deliver value across Gainsight and proactive drive measurable impact on processes, programs and objectives
Skills
- Ability to learn and understand multi-product ecosystems at a technical, basic demo level
- 5+ years product marketing experience with complex products or multiple offerings within a larger suite or ecosystem
- Experience with AI based products a plus
- Highly motivated, energetic, and hardworking self-starter who is flexible and can work on multiple projects simultaneously (independently and on teams)
- Someone who has a strong desire to learn and willingness to grow new skills as well as jump into new projects
- Ability to think creatively, highly-driven, and self-motivated
- Someone who can work self-sufficiently and autonomously within typical scope of product marketing
- Strong written & verbal communication skills
- Ability to manage expectations across various stakeholders and consistently hit deadlines
- Attention to detail
- Minimal experience with Google Slides, video recommended
- Ability to collaborate constructively and drive decision making with matrixed business partners and stakeholders (in sales, marketing, product, customer success, etc.)
Benefits
- Comprehensive benefits package including fully covered medical premiums (employee-only)
- Flexible PTO
- 401(k) plan
- Dental and vision coverage
- Remote work options
- $10,000 lifetime fertility stipend
- Access to coworking spaces around the globe
- Dedicated Recharge Holidays - one long weekend each quarter to relax and reset
Company Overview
Gainsight is a technology company that offers a range of software for optimizing the customer experience and improving product analytics. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.gainsight.com.