Note: The job is a remote job and is open to candidates in USA. ReflexAI is building an innovative operating system for conversation performance, ensuring high-stakes conversations are handled with confidence. They are seeking a Senior Platform Engineer to improve and maintain their multi-cloud infrastructure and enhance their platform's security and observability. This role involves cross-team collaboration and requires a strong background in platform engineering within a fast-scaling AI company.
Responsibilities
- Design, automate, and reduce the toil associated with maintaining ReflexAI’s multi-cloud infrastructure across Google Cloud and AWS
- Drive observability, reliability, and cost efficiency
- Create safe, reliable, scalable, and secure paths for software and systems to reach production
- Own the tooling that engineers use to build, test, and deploy code
- Standardize pipelines, guard rails, and gold paths to accelerate developer velocity
- Introduce and improve internal tooling that reduces operational overhead
- Improve on-call ergonomics and reduce MTTR through better instrumentation
- Implement best practices for secrets management, IAM, network security, vulnerability scanning, and container security
- Build automated checks and secure-by-default workflows into CI/CD and cloud environments
- Collaborate with Compliance and Security teams to ensure ReflexAI meets industry and customer expectations
Skills
- 5–7+ years of experience in DevOps, SRE, infrastructure, and platform engineering roles
- Deep hands-on expertise with cloud platforms (GCP and AWS) as well as Terraform and Terragrunt
- Strong experience building and maintaining CI/CD pipelines, guard rails, and golden paths for modern application stacks
- Proficiency in modern observability ecosystems (Datadog experience is a major plus)
- Solid understanding of cloud security, IAM, container security, and network architecture
- Experience with AI-driven development
- Experience working in a fast-growing startup environment
- Backend-related coding experience, primarily with Typescript
- Background supporting machine learning, model serving, or data-intensive workloads
- Exposure to compliance frameworks (SOC 2, HIPAA, GDPR, ISO 27001, HITRUST)
- Prior experience building internal developer platforms or paved-path tooling
Benefits
- Flexibility to work remotely from anywhere in the United States
- Generous retirement, equity, healthcare, and PTO policies
Company Overview
ReflexAI provides organizations with tools that transform how they train, develop, and empower their frontline teams. It was founded in 2022, and is headquartered in New City, New York, USA, with a workforce of 51-200 employees. Its website is https://www.reflexai.com/.