Note: The job is a remote job and is open to candidates in USA. Customer.io is a platform that helps over 9,000 companies send automated communications effectively. They are seeking a Senior Account Executive to drive new business through both outbound and inbound leads, owning the full sales cycle and leveraging AI tools to enhance their sales process.
Responsibilities
- Drive new business through a mix of self-sourced outbound and inbound leads; run discovery calls (qualifying through MEDDPICC) and own the full sales cycle to close
- Work closely with SDR and BDR support, reviewing account targeting, sales strategy, and prospecting progress to assist in scheduling new meetings with key brands within our ICP
- Schedule and perform online demos with qualified prospects
- Uncover key business needs and problems, match Customer.io's solutions and features
- Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
- Own your outbound motion - consistently self-source pipeline and take pride in building opportunities from the ground up
- Explain and demonstrate the features and merits of our products and services through value-based selling
- Leverage AI tools to work smarter - whether that's prospecting, research, call prep, or follow-up, we want people who are actively incorporating AI into how they sell
Skills
- Top performer for 5+ years in a Senior Account Executive role (or similar), within the B2B SaaS environment
- Proven track record of quota and goal achievement
- Familiarity with MEDDPICC or a similar sales framework
- Actively uses AI tools as part of your sales workflow - not just aware of them, but genuinely incorporating them into how you prospect, prep, and execute
- Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence
- Ability to identify customer business needs in order to recommend relevant solutions
- Ability to prioritize responsibilities in a fast-paced and dynamic environment
- You're a creative problem solver who can understand the customer problem and find the best solution regardless of what the customer is asking for
- Special consideration may be given to candidates with experience selling Marketing Technology products
Benefits
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
- A professional development budget
Company Overview
Customer.io enables users to send newsletters to selected segments of customers using their website data. It was founded in 2012, and is headquartered in Portland, Oregon, USA, with a workforce of 201-500 employees. Its website is https://customer.io.