[Remote] Sales Development Rep

Note: The job is a remote job and is open to candidates in USA. HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. The Sales Development Rep supports multiple regions in qualifying or accelerating opportunity for HMH solutions by converting Marketing Qualified Leads into Sales Qualified Opportunities.

Responsibilities

• Work efficiently through a high volume of leads provided by marketing to qualify customers for sales opportunities
• Manage time effectively to maintain expectations on first contact attempt and to meet targets for lead conversion rates
• Qualify customers based on knowledge of education landscape and district/school-level decision makers, alignment of products with funding sources, plus processes for customers to review and place orders
• Partner with Field and Small-Accounts Account Executives to schedule customer meetings, when applicable
• Complete the required number of voice-to-voice, voicemail, or email contact attempts, utilizing call scripts and email templates provided via the CRM, before dispositioning leads as rejected or converted
• Contribute to Demand Gen targets for total influenced pipeline and revenue
• Maintain consistent and accurate data in HMH systems, including but not limited to Salesforce.com, in order to accurately represent customer engagement and provide real-time updates that inform progress on best practices for repeatable and scalable strategies
• Provide input on improving processes that impact lead qualification and conversion rates
• Collaborate with colleagues via face to face, conference calls, and online meetings
• Communicate with cross-functional regional and national team members in a timely manner
• Proactively share customer feedback, market trends, and competitive information with leadership to impact future HMH offerings and solutions
• Provide consistent outreach to prospects identified by sales leadership in order to create and influence sales pipeline

Skills

• Bachelor's Degree or equivalent work experience
• Work efficiently through a high volume of leads provided by marketing to qualify customers for sales opportunities
• Manage time effectively to maintain expectations on first contact attempt and to meet targets for lead conversion rates
• Qualify customers based on knowledge of education landscape and district/school-level decision makers, alignment of products with funding sources, plus processes for customers to review and place orders
• Partner with Field and Small-Accounts Account Executives to schedule customer meetings, when applicable
• Complete the required number of voice-to-voice, voicemail, or email contact attempts, utilizing call scripts and email templates provided via the CRM, before dispositioning leads as rejected or converted
• Contribute to Demand Gen targets for total influenced pipeline and revenue
• Maintain consistent and accurate data in HMH systems, including but not limited to Salesforce.com, in order to accurately represent customer engagement and provide real-time updates that inform progress on best practices for repeatable and scalable strategies
• Provide input on improving processes that impact lead qualification and conversion rates
• Collaborate with colleagues via face to face, conference calls, and online meetings
• Communicate with cross-functional regional and national team members in a timely manner
• Proactively share customer feedback, market trends, and competitive information with leadership to impact future HMH offerings and solutions
• Provide consistent outreach to prospects identified by sales leadership in order to create and influence sales pipeline
• Minimum 1 years' business development and/or sales development experience
• 2+ years Prior Experience as an educator or in education/curriculum industry

Company Overview