[Remote] Remote Sales Agent

Note: The job is a remote job and is open to candidates in USA. College H.U.N.K.S. Hauling Junk and Moving is a rapidly growing franchise organization known for its unique company culture. They are seeking a Remote Sales Agent responsible for selling services, managing client interactions, and ensuring exceptional customer service without cold calling.

Responsibilities

• Answer all inbound phone calls, handle clients with exceptional WOW service as outlined by our code of conduct
• Provide all required information regarding College Hunks Hauling Junk and College Hunks Moving services and procedures
• Represent brand positively with each client interaction
• Book all viable inbound and outbound sales calls
• Maintain acceptable close rate on all bookings
• Compliance with all Contact Center policies and procedures including but not limited to the Call Center Employee Handbook
• Regular attendance is required as outlined in our policies

Skills

• High school diploma or GED required
• Typing proficiency minimum 30 WPM
• Computer skills a must with knowledge of Microsoft applications and Internet programs
• Clear and professional verbal communication
• Ability to build rapport naturally with customers
• Confidence in persuasion while maintaining professionalism
• Patience and composure in challenging situations
• Empathy: validating customer concerns without judgment
• Willingness to learn, adapt, and follow processes
• Attention to detail: accurate notes and proper system use
• Reliability: punctual, compliant, and consistent in performance

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

Company Overview