Note: The job is a remote job and is open to candidates in USA. Momentum is a company focused on expanding its business services and product offerings, and they are seeking a Project Manager for Network Access Service Delivery. This role will manage the implementation and onboarding projects for hosted VoIP, High Capacity Data, and Video services to various customer segments, ensuring successful transitions to their products and services.
Responsibilities
- Set the strategic direction of all projects
- Detect, identify and resolve sales, contractual or product inaccuracies
- Set target milestones and deadlines for projects
- Implement and manage multiple voice projects, simultaneously, using appropriate systems, metrics, tools and techniques
- Communicate voice feature customization and provide solutions to project related issues
- Coordinate and communicate with Momentum Field Engineers and Implementation Engineers regarding all aspects of project and voice installations
- Manage and maintain constant verbal and written (email) communication to customers and Partners and sub-agents
- Engage other Momentum Departments in order to ensure successful project completion, i.e. Fulfillment, Billing, Software Engineering, Training, Carrier Relations, Technical Support, etc
Skills
- Set the strategic direction of all projects
- Detect, identify and resolve sales, contractual or product inaccuracies
- Set target milestones and deadlines for projects
- Implement and manage multiple voice projects, simultaneously, using appropriate systems, metrics, tools and techniques
- Communicate voice feature customization and provide solutions to project related issues
- Coordinate and communicate with Momentum Field Engineers and Implementation Engineers regarding all aspects of project and voice installations
- Manage and maintain constant verbal and written (email) communication to customers and Partners and sub-agents
- Engage other Momentum Departments in order to ensure successful project completion, i.e. Fulfillment, Billing, Software Engineering, Training, Carrier Relations, Technical Support, etc
- Critical thinking
- Good, client-oriented communication skills
- Excellent written and verbal communication skills
- Ability to offer and receive constructive feedback
- Including acting on feedback and making changes as requested
- Adaptability and flexibility
- Excellent ability to multitask
- Able to work both independently and within a team
- Excellent organizational skills
- Proactive
- Analytical skills
- Conflict resolution skills
- Accuracy and attention to detail
- Time management capabilities
- Capacity to meet milestones and deadlines
- Capacity to manage stressful situations
- Proficient in MS Excel, MS Word, and MS PowerPoint
- Must have a strong work ethic
- Must be available for afterhours and on-call support
- Employee must be available to work overtime as required
- Be able to travel for conferences, seminars, and other off-site functions
- Must adhere to Company policies and procedures
- Regular attendance is essential (i.e. is consistently at work and on time)
- A four-year undergraduate degree in Business, Sales, or Marketing is preferred
- Telecommunications experience is preferred
Company Overview
We unleash human momentum with collaboration, connectivity, and communications technology. It was founded in 2000, and is headquartered in Atlanta, Georgia, USA, with a workforce of 501-1000 employees. Its website is https://gomomentum.com/.Company H1B Sponsorship
Momentum has a track record of offering H1B sponsorships, with 2 in 2025, 2 in 2024, 1 in 2023, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.