Note: The job is a remote job and is open to candidates in USA. Gainwell Technologies is a company focused on improving healthcare through technology. They are seeking a Client Engagement Manager responsible for managing client relationships, ensuring contractual commitments are met, and driving revenue through upselling services to existing clients.
Responsibilities
- This position is responsible for the engagement of several clients, including a top 10 client. Responsible for managing the client contract, relationship management, and ensuring that Gainwell operations perform according to contractual commitments
- Prepares & monitors budget and revenue expectations for assigned client(s)
- Works with client(s) to develop project approach and implementation plans
- Oversees development and implementation
- Reports to Client engagement leadership on progress toward strategic client growth and business goals
- Communicates/interfaces regularly with client(s)
- Creates agendas and provides recaps for all client touchpoints
- Directs Gainwell contract operations to ensure successful delivery of services to client(s)
- Identifies and continually seeks new sources of revenue
- Builds relationships with internal and external staff to ensure client expectations are being met or exceeded
- Manages client relationship; responsible for ensuring client satisfaction
- Supports sales opportunities and assists the client engagement team with successful close of sale (including proposal development process)
- Monitors state legislative, regulatory, and competitive environment and alerts engagement to risks and opportunities
- Supports collaboration between client engagement team, internal departments and operations staff
- Handles client(s) invoicing & accrual tracking
- Ensures timely deliverables are sent to client, examples include: solution deliverable files, reporting, invoices and backing detail, etc
Skills
- Without bachelor's degree, 7 + years relevant work experience with experience in one of the following areas preferred: Health insurance, Client service/business to business, Healthcare policy, Industry with high level of compliance (i.e. Finance), Large client management
- With Bachelor's degree, 3+ years of relevant experience
Benefits
- Bonus eligible up to 10%
- Quarterly travel
- Generous, flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
- A variety of leadership and technical development academies to help build your skills and capabilities
Company Overview
Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital. It was founded in 2009, and is headquartered in Irving, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.gainwelltechnologies.com/.Company H1B Sponsorship
Gainwell Technologies has a track record of offering H1B sponsorships, with 13 in 2026, 90 in 2025, 78 in 2024, 56 in 2023, 96 in 2022, 33 in 2021. Please note that this does not guarantee sponsorship for this specific role.