Note: The job is a remote job and is open to candidates in USA. CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), and they are seeking a Product Manager for their Data Products team to own the Advanced BI suite. The role involves managing the product roadmap, engaging with customers, and ensuring the delivery of valuable insights through effective product strategy and execution.
Responsibilities
- Support the ABI product roadmap and communicate it clearly to engineering, go-to-market and executive stakeholders
- Ground roadmap decisions in customer evidence. Validate priorities through discovery before committing to build
- Define and track the metrics that indicate whether ABI is delivering real value to customers and the business
- Identify opportunities to deepen the relationship between ABI and other existing and future data products in our portfolio
- Use AI tools to accelerate discovery, spec writing, and competitive analysis that would otherwise take weeks into days
- Build and maintain ongoing relationships with ABA practice owners, billing managers, and clinical leaders to surface unmet needs
- Translate qualitative and quantitative research into well-defined problems and prioritized product investments
- Represent the voice of the customer in all product decisions, including sprint planning, prioritization and roadmap reviews
- Develop and maintain a clear view of the competitive landscape for BI in healthcare
- Establish lightweight but durable processes that keep delivery moving without creating unnecessary overhead. Optimize workflow and remove inefficient processes
- Own the product backlog for ABI: write epics and user stories, prioritize ruthlessly and accept work against clear acceptance criteria
- Build and maintain standardized dashboards for broad customer use and support custom dashboards tailored to specific customer needs, knowing when each approach is appropriate
- Drive sprint planning and execution with engineering, proactively surfacing and removing blockers
- Automate the routine: release notes, documentation drafts, and internal communications
- Maintain clear release communications for internal teams and customers, including release notes, training materials and product documentation
Skills
- 5+ years in product management, with direct ownership of a data analytics, BI or reporting product
- Demonstrated ability to build and execute a product roadmap for a live, customer-facing product
- Hands-on experience with BI and visualization platforms such as Power BI, Sisense, Tableau or Looker
- Proven track record of shipping in a continuous development environment and managing competing priorities
- Experience working in healthcare SaaS or EHR/EMR; ABA or behavioral health familiarity is a strong plus
- Understanding of healthcare data management, including operational and financial workflows, revenue cycle and regulatory considerations (HIPAA, FERPA)
- Working knowledge of data pipelines, semantic layers, and governed data architecture (you don't need to build it, but you need to understand it well enough to partner with engineers who do)
- Energized by ambiguity and have a bias for action. You have probably built something before the full support structure existed and are comfortable doing it again
- Comfortable presenting product strategy, roadmap tradeoffs, and performance results to senior leadership
- Earns trust though clarity, speed and follow-through
- Curious and rigorous: you challenge assumptions (including your own) and look for the evidence before committing
- Comfortable operating in a team that is still building its processes and structures
- Committed to the mission: you care about what CentralReach's customers do and why it matters
Benefits
- Competitive compensation
- Comprehensive health benefits
- Generous PTO
- 401(k) matching
- Paid parental leave to our full-time employees
- Hybrid work schedules
- Career development support
- Wellness programs
- Opportunities to give back through CR Cares™, our community engagement initiative
Company Overview
CentralReach provides the leading Autism and IDD Care software and services platform to help children and adults diagnosed with autism and related intellectual and developmental disabilities - and those who serve them - unlock potential, achieve better outcomes, and live more independent lives. It was founded in 2012, and is headquartered in Fort Lauderdale, Florida, USA, with a workforce of 201-500 employees. Its website is http://www.centralreach.com.Company H1B Sponsorship
CentralReach has a track record of offering H1B sponsorships, with 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.