Note: The job is a remote job and is open to candidates in USA. ConnectWise is a leading software company dedicated to supporting technology solution providers. They are seeking a Product Manager to drive the strategy, development, and delivery of AI-driven platform solutions, focusing on enhancing operational efficiency and partner outcomes.
Responsibilities
- Define and execute the product strategy and roadmap, with a focus on AI-powered features and workflow automation
- Gather and translate customer, market, and data insights into clear, actionable product requirements
- Identify, evaluate, and implement AI platforms/tools to improve operational workflows and product capabilities
- Manage and prioritize the product backlog to align with AI-driven innovation goals
- Collaborate with engineering, data, and AI/ML teams to deliver scalable solutions
- Monitor product performance, adoption, and user experience, leveraging AI insights where applicable
- Continuously identify opportunities to optimize workflows through AI and automation
- Represent the product with partners and stakeholders, articulating AI strategy and value
Skills
- 5+ years of product management or related experience
- Hands-on experience with AI/ML platforms, tools, or solutions, particularly in driving workflow improvements or automation
- Proven ability to leverage AI technologies to enhance product functionality and operational efficiency
- Strong communication and problem-solving skills
- Experience working closely with software development and data teams
- Ability to manage multiple priorities in a fast-paced environment
- Detail-oriented with a strong partner- and outcome-focused mindset
- Experience in MSP, SaaS, or technology platforms
- Familiarity with Agile, SDLC, and Atlassian tools
- Experience with AI platforms (e.g., OpenAI, Azure AI, automation tools, or similar) in a product environment
- Experience with ConnectWise or similar platforms
Company Overview
ConnectWise is a software company that transforms how technology solution providers build, manage, and grow their businesses. It was founded in 1982, and is headquartered in Tampa, Florida, USA, with a workforce of 1001-5000 employees. Its website is http://ConnectWise.com.Company H1B Sponsorship
ConnectWise has a track record of offering H1B sponsorships, with 3 in 2026, 2 in 2025, 4 in 2024, 1 in 2023, 2 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.